About Company
Westpac Banking Corporation, established in 1817, is Australia’s first bank and oldest company. As one of the largest financial services organizations in Australia and New Zealand, Westpac has a rich history of supporting individuals, families, and businesses with a comprehensive range of banking and financial products and services. While our primary operations are in ANZ, Westpac maintains a global presence, including institutional banking capabilities in key international financial centers. Our commitment extends to fostering strong communities, driving innovation, and delivering exceptional service with integrity and professionalism. We believe in creating a supportive and dynamic work environment where our employees can thrive, grow their careers, and contribute to a legacy of financial excellence and community impact. Joining Westpac means becoming part of a team dedicated to making a difference, globally and locally.
Job Description
Are you a highly organized and detail-oriented professional with a passion for operational excellence? Westpac Banking Corporation is actively seeking a motivated Operations Coordinator to join our team in Ewa Beach, Hawaii. This is an exciting opportunity to play a pivotal role in ensuring the smooth and efficient functioning of our day-to-day operations. As an Operations Coordinator, you will be the backbone of our operational processes, responsible for a diverse range of tasks that support our strategic objectives and client service commitments. You will work closely with various departments, managing workflows, optimizing procedures, and implementing solutions that enhance productivity and compliance. This role requires a proactive individual who can anticipate needs, troubleshoot issues, and maintain a high level of accuracy in a fast-paced environment. If you thrive in a collaborative setting, possess strong problem-solving skills, and are eager to contribute to a world-class financial institution, we encourage you to apply. We are looking for someone who is not just seeking a job, but a career where they can make a tangible impact and grow with us. This ‘Hiring Now’ opportunity signifies our immediate need to bring a talented individual on board who can hit the ground running and quickly integrate into our dedicated team. Your contribution will be key to maintaining our high standards of operational integrity and client satisfaction.
Key Responsibilities
- Coordinate and monitor daily operational activities, ensuring adherence to established procedures and deadlines.
- Manage and process operational documentation, reports, and data with exceptional accuracy and attention to detail.
- Act as a central point of contact for internal and external stakeholders regarding operational inquiries and issues.
- Assist in the development and implementation of new operational processes and improvements to enhance efficiency and reduce risks.
- Maintain comprehensive records and databases, ensuring data integrity and accessibility.
- Prepare and analyze operational reports, identifying trends and recommending corrective actions or improvements.
- Support compliance efforts by ensuring all operational activities meet regulatory requirements and internal policies.
- Facilitate communication and collaboration between different departments to streamline workflows and resolve operational bottlenecks.
- Provide administrative support to the operations team as needed, including scheduling and resource management.
Required Skills
- Minimum 3 years of experience in an operations coordination or administrative role, preferably within the financial services sector.
- Demonstrated ability to manage multiple tasks and prioritize effectively in a dynamic environment.
- Exceptional organizational and time management skills with a strong focus on detail.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and experience with enterprise-level systems.
- Strong verbal and written communication skills, with the ability to interact professionally with all levels of staff and external partners.
- Proven problem-solving capabilities and a proactive approach to identifying and resolving issues.
- Ability to work both independently and as part of a collaborative team.
- Understanding of basic financial concepts and operational risk management principles.
Preferred Qualifications
- Bachelor's degree in Business Administration, Finance, or a related field.
- Experience with CRM software or other workflow management tools.
- Knowledge of banking regulations and compliance standards.
- Certifications in project management or operational excellence methodologies (e.g., Lean, Six Sigma foundations).
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance plans.
- Generous paid time off, including vacation, sick leave, and holidays.
- 401(k) retirement plan with company matching contributions.
- Professional development opportunities and tuition reimbursement.
- Employee wellness programs and discounts.
- Opportunities for career advancement within a global organization.
- A supportive and inclusive work culture.
- Modern office environment with access to amenities.
How to Apply
Interested candidates are encouraged to submit their resume and a cover letter detailing their relevant experience and why they are a great fit for this role. Please click on the application link below to apply for the job.