About Company
Walmart Inc. (NYSE: WMT) helps people around the world save money and live better — anytime and anywhere — in retail stores, online, and through their mobile devices. Each week, approximately 240 million customers and members visit more than 10,500 stores and numerous eCommerce websites in 19 countries. With fiscal year 2023 revenue of $611 billion, Walmart employs approximately 2.1 million associates worldwide. We are committed to fostering a culture where our associates can grow, where customers find value, and where communities thrive. Walmart continues to be a leader in sustainability, corporate philanthropy, and employment opportunity, offering a dynamic environment for driven individuals to make a real impact.
Job Description
Are you a natural leader with a passion for retail and a drive to create exceptional customer experiences? Walmart is seeking a dynamic and results-oriented Store Supervisor to join our dedicated team in Baltimore, Maryland. As a Store Supervisor, you will be at the heart of our operations, playing a crucial role in leading and inspiring our associates to achieve operational excellence and deliver outstanding service. You will be responsible for overseeing daily store activities, ensuring merchandise is stocked and presented effectively, and maintaining a clean, safe, and organized shopping environment. This role demands a proactive individual who can motivate teams, solve problems swiftly, and uphold Walmart’s high standards of quality and efficiency. If you thrive in a fast-paced environment and are committed to fostering a positive and productive workplace where every associate can succeed, then this is the perfect opportunity to grow your career with a global retail leader. Join us and help us continue our mission of saving people money so they can live better! This is an immediate opening for an individual ready to make a significant impact on our store’s success and our customers’ satisfaction.
Key Responsibilities
- Lead, mentor, and motivate a team of associates, fostering a positive and productive work environment aligned with Walmart's values.
- Oversee daily store operations, ensuring efficient workflow, adherence to company policies, and achievement of sales targets.
- Manage merchandise presentation, inventory levels, and stock replenishment to maximize sales, reduce shrink, and enhance the shopping experience.
- Ensure high standards of customer service are consistently met, handling customer inquiries and resolving issues promptly and professionally.
- Conduct regular team meetings and training sessions to enhance associate performance, skill development, and engagement.
- Monitor store cleanliness, safety protocols, and compliance with all health and sanitation regulations to provide a safe environment for associates and customers.
- Assist in scheduling associates, managing breaks, and ensuring adequate staffing levels to meet operational needs and customer demand.
- Analyze sales data, operational reports, and customer feedback to identify areas for improvement and implement effective strategies.
- Support the hiring, onboarding, and ongoing performance management processes for new and existing associates.
- Act as a keyholder, assisting with opening and closing procedures, cash handling, and implementing security measures.
Required Skills
- Proven leadership and team management experience in a retail environment (minimum 2 years).
- Exceptional communication and interpersonal skills, with the ability to inspire, coach, and develop others.
- Strong problem-solving abilities and a proactive approach to addressing operational challenges swiftly and effectively.
- Excellent organizational and time management skills, with the capacity to multitask effectively in a dynamic setting.
- Proficiency in retail operations, including inventory management, merchandising, and superior customer service practices.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, to support store operational needs.
- Basic computer literacy and comfort with POS systems and standard retail software applications.
Preferred Qualifications
- Associate's or Bachelor's degree in Business Management, Retail Management, or a related field.
- Prior experience working in a large-scale retail environment, particularly with Walmart.
- Knowledge of health and safety regulations pertinent to retail operations.
- Familiarity with advanced inventory management software and data analysis tools.
Perks & Benefits
- Competitive annual salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance plans with low premiums.
- 401(k) retirement plan with company match to help secure your future.
- Generous paid time off (PTO) and paid holidays, promoting work-life balance.
- Associate discount card for purchases at Walmart and Sam's Club, saving you money.
- Opportunities for career advancement and professional development through extensive training programs.
- Life insurance, short-term and long-term disability coverage for your peace of mind.
- Access to educational assistance programs, investing in your growth.
- A supportive and inclusive work environment with a strong focus on associate well-being and diversity.
How to Apply
Ready to lead and inspire? We encourage all qualified candidates to click on the application link below to submit your resume and cover letter directly through our careers portal. Please ensure your application highlights your leadership experience, retail acumen, and passion for delivering exceptional customer service. We look forward to reviewing your application and potentially welcoming you to the Walmart family!