About Company
Walgreens Boots Alliance (Nasdaq: WBA) is a global leader in retail pharmacy, impacting millions of lives every day through the delivery of trusted healthcare services and affordable access to medicines. With a rich history spanning over a century, Walgreens is at the forefront of community health, offering a wide range of pharmacy services, health and wellness products, and convenient customer care. We are committed to fostering a diverse and inclusive environment where every team member can thrive, contributing to our mission of helping people live healthier and happier lives. Our purpose is to create more joyful lives through better health, and we achieve this by connecting with our communities, understanding their unique needs, and providing accessible solutions. Join a company that values innovation, compassion, and dedication to serving its communities, offering paths for career growth and professional development.
Job Description
Are you passionate about helping others and eager to start a rewarding career in healthcare? Walgreens Boots Alliance is seeking a dedicated and detail-oriented Pharmacy Assistant to join our team in Omaha, Nebraska. This is an exceptional opportunity for individuals looking to play a vital role in supporting our pharmacists and providing excellent service to our valued customers. As a Pharmacy Assistant, you will be the welcoming face and helping hand that ensures our pharmacy runs smoothly and efficiently. You will be instrumental in the day-to-day operations, assisting with various administrative and customer-facing tasks, allowing our pharmacists to focus on clinical responsibilities. This role offers a dynamic work environment where you will constantly learn and grow, contributing directly to the health and well-being of our community. We are looking for someone with a strong work ethic, a friendly demeanor, and a commitment to accuracy and patient confidentiality. If you are organized, customer-focused, and ready to make a difference, we encourage you to apply. This position is a gateway to further career development within the pharmacy field, with opportunities for training and advancement for those who demonstrate dedication and potential. Join Walgreens and become a crucial part of a team that is trusted by millions, making a tangible impact on the lives of individuals and families every single day. We are excited to welcome a new team member who shares our commitment to patient care and operational excellence.
Key Responsibilities
- Greet customers and answer phone calls in a courteous and professional manner, directing inquiries as appropriate.
- Assist pharmacists and pharmacy technicians with non-clerical duties, including maintaining a clean and organized work environment.
- Process prescriptions for billing and data entry under the supervision of a licensed pharmacist, ensuring accuracy and compliance.
- Manage inventory, including stocking shelves, verifying incoming shipments, and organizing supplies efficiently.
- Operate point-of-sale systems, handle cash transactions, and provide accurate change with a friendly approach.
- Resolve customer concerns efficiently and compassionately, escalating complex issues to the pharmacist when necessary.
- Maintain strict patient confidentiality and adhere to all HIPAA regulations and company privacy policies.
- Assist with medication preparation tasks, such as counting pills and labeling bottles, under direct pharmacist supervision, where permitted by state regulations.
- Support pharmacy workflow by ensuring all areas are tidy, well-stocked, and supplies are readily available for immediate use.
- Perform other administrative duties as assigned to support the overall efficiency of the pharmacy.
Required Skills
- Exceptional customer service and interpersonal communication skills, both verbal and written.
- Strong attention to detail and accuracy in all tasks, especially when handling sensitive information.
- Basic computer proficiency and ability to learn new software systems quickly and effectively.
- Ability to work effectively in a fast-paced, team-oriented environment, prioritizing tasks as needed.
- High school diploma or GED equivalent.
- Demonstrated reliability, punctuality, and a strong work ethic.
- Ability to stand for extended periods and lift up to 25 lbs consistently.
Preferred Qualifications
- Previous experience in a retail, customer service, or healthcare setting.
- Knowledge of basic pharmacy terminology and common medications.
- Familiarity with pharmacy operations and workflow processes.
- Certified Pharmacy Technician (CPhT) certification or enrollment in a pharmacy technician program is a plus, though not required for this assistant role.
Perks & Benefits
- Competitive hourly wages with opportunities for advancement within a growing organization.
- Comprehensive medical, dental, and vision insurance plans for you and your family.
- Paid time off (vacation, sick leave, and holidays) to ensure work-life balance.
- 401(k) retirement plan with company match to help you plan for the future.
- Employee discount program on most store merchandise and services.
- Tuition reimbursement and professional development opportunities to foster continuous learning.
- A supportive and inclusive work environment committed to diversity and employee well-being.
- Employee assistance program for personal and professional support and resources.
How to Apply
If you are eager to embark on a fulfilling career path dedicated to community health and patient care, we invite you to apply. Please click on the application link below to submit your resume and complete our online application process. We look forward to reviewing your qualifications and welcoming you to the Walgreens team!