About Company
Shere Khan is a renowned name in the culinary landscape of Birmingham, offering an exquisite journey through authentic Indian and Pakistani cuisine. Our Washwood Heath branch is a beloved destination for families and food enthusiasts seeking vibrant flavours, exceptional service, and a warm, inviting atmosphere. We pride ourselves on using fresh, high-quality ingredients to create memorable dining experiences, from aromatic curries to sizzling grills. As a cornerstone of the local community, Shere Khan is committed to fostering a friendly and professional environment where both our team members and guests feel valued and respected. Join us and become part of a legacy dedicated to culinary excellence and outstanding hospitality.
Job Description
Are you a friendly, energetic, and dedicated individual with a passion for providing excellent customer service? Shere Khan in Washwood Heath is looking for a Waitress to join our dynamic team, specifically for weekend shifts. This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys creating positive dining experiences for our guests. You will be the face of our restaurant, guiding patrons through our diverse menu, taking orders with precision, and ensuring their needs are met with a smile. We are seeking someone reliable, punctual, and eager to contribute to our reputation for quality service. While previous experience is a plus, we value a positive attitude and a willingness to learn above all else. If you are passionate about food, people, and making weekends special for our customers, we encourage you to apply!
Key Responsibilities
- Warmly greeting guests upon their arrival and seating them comfortably.
- Presenting menus, answering questions about menu items, and offering recommendations with enthusiasm.
- Taking food and beverage orders accurately and efficiently, communicating any special requests to the kitchen staff.
- Serving food and beverages in a timely and professional manner, ensuring high standards of presentation.
- Anticipating guest needs and responding promptly to inquiries or concerns to ensure a delightful dining experience.
- Clearing and resetting tables efficiently, maintaining cleanliness and organisation in the dining area.
- Processing payments accurately using our point-of-sale system and handling cash or card transactions responsibly.
- Collaborating effectively with kitchen staff, hosts, and other team members to ensure smooth service flow.
- Adhering to all food safety and hygiene regulations, ensuring a safe and clean environment for guests and staff.
- Assisting with opening and closing duties, including setting up and breaking down the dining area.
Required Skills
- Excellent verbal communication skills and a friendly, approachable demeanour.
- Strong customer service orientation with a genuine desire to help others.
- Ability to work effectively in a fast-paced and high-pressure environment.
- Strong attention to detail and accuracy in order taking and service delivery.
- Reliability and punctuality, especially for weekend shifts.
- Physical stamina to stand, walk, and carry trays for extended periods.
- Ability to work effectively as part of a team.
Preferred Qualifications
- Previous experience (at least 6 months) as a waitress or in a similar customer-facing role within the hospitality industry.
- Knowledge of Indian and Pakistani cuisine is a plus, but not essential.
- Basic food hygiene certificate.
- Familiarity with POS systems.
Perks & Benefits
- Competitive hourly wage with opportunities for tips.
- Employee discount on meals.
- Friendly and supportive team environment.
- Opportunities for training and professional development.
- Flexible weekend scheduling to accommodate personal commitments.
- A chance to work in a vibrant, community-focused restaurant.
How to Apply
To apply for this exciting opportunity, please click on the application link below. We look forward to reviewing your application and potentially welcoming you to the Shere Khan family!