About Company
Vapiano is a popular fresh casual dining concept, offering an innovative take on Italian cuisine. With restaurants in over 30 countries worldwide, we are known for our vibrant, modern atmosphere and our commitment to fresh, high-quality ingredients. At Vapiano, guests can watch our Vapianisti prepare their pasta, pizza, antipasti, and salads à la minute right before their eyes. We believe in providing an experience where excellent food meets a lively, social environment. Our philosophy centers on creating a welcoming space where ‘Chilling, Sharing, Laughing, Talking, and Eating’ are at the heart of every visit. We are a growing company in Sweden, proud of our diverse team and our collaborative culture. Joining Vapiano means becoming part of a family that values passion, dedication, and a love for good food and great service. We offer a dynamic work environment where every day brings new opportunities to learn, grow, and make a real impact on our guests’ dining experience. We are committed to fostering a supportive workplace where everyone feels valued and encouraged to reach their full potential, contributing to our collective success and the continued delight of our patrons across Stockholm.
Job Description
Are you a friendly, energetic individual looking to kickstart your career in the vibrant world of hospitality? Vapiano in Stockholm is seeking enthusiastic Waiters and Waitresses to join our dynamic team. This is an incredible opportunity for individuals with no prior experience to step into a fast-paced, customer-focused role where your passion for service and willingness to learn will be your greatest assets. We believe in potential over previous experience, offering comprehensive on-the-job training to ensure you succeed. As a Waiter/Waitress, you will be the face of Vapiano, creating memorable dining experiences for our guests. You’ll work in a lively setting, interacting directly with customers, taking orders, serving our delicious Italian dishes, and ensuring every guest feels welcomed and cared for. This role is perfect for those who thrive in a bustling environment, enjoy teamwork, and have a genuine desire to provide outstanding service. If you’re eager to learn, possess a positive attitude, and are ready to contribute to a fun, collaborative atmosphere, we encourage you to apply! This position offers a clear path for growth within Vapiano, allowing you to develop valuable skills in customer service, teamwork, and restaurant operations. Come join us and help share the Vapiano experience with our valued guests in Stockholm!
Key Responsibilities
- Greet guests warmly upon arrival and guide them to their tables.
- Present menus, explain daily specials, and answer questions regarding food and beverages.
- Accurately take food and drink orders using our POS system.
- Serve food and beverages efficiently and courteously to guests.
- Ensure tables are clean, properly set, and maintained throughout service.
- Anticipate guest needs and respond promptly and appropriately to requests.
- Handle guest inquiries and resolve minor complaints with a positive attitude, escalating when necessary.
- Collaborate effectively with kitchen staff and other team members to ensure smooth service.
- Process payments accurately and efficiently.
- Maintain a clean and organized workstation and dining area.
- Adhere to all food safety and hygiene regulations.
- Assist with opening and closing duties, including restocking and cleaning.
- Contribute to a positive and energetic team environment.
Required Skills
- Excellent communication and interpersonal skills.
- A positive attitude and a friendly, approachable demeanor.
- Strong work ethic and reliability.
- Ability to work effectively in a fast-paced, high-volume environment.
- Willingness to learn and take direction.
- Ability to stand and walk for extended periods.
- Basic understanding of Swedish and/or English.
Preferred Qualifications
- Previous experience in a customer service role is a plus, but not required.
- Knowledge of Italian cuisine or a passion for food.
- Fluency in Swedish and English.
Perks & Benefits
- Comprehensive on-the-job training and ongoing development opportunities.
- Opportunities for career advancement within Vapiano.
- A vibrant, international, and supportive work environment.
- Employee discounts on food and beverages.
- Team events and social gatherings.
- Health and wellness programs (as per company policy).
- Flexible scheduling options where possible.
How to Apply
Ready to bring your enthusiasm and service-minded attitude to Vapiano? We’d love to hear from you! Please click on the application link below to submit your resume and a brief cover letter explaining why you’d be a great fit for our team. We look forward to reviewing your application!