About Company
Genesis Restaurant is a prominent and beloved name in the Nigerian hospitality and food service industry. With a rich history spanning decades, Genesis has established itself as a leader in providing delicious, high-quality meals and an exceptional dining experience to our diverse clientele. Our commitment to excellence, customer satisfaction, and community engagement has allowed us to grow significantly, with numerous branches across key cities, including a strong presence in Port Harcourt. At Genesis, we believe in fostering a dynamic and supportive work environment where every team member is valued and empowered to contribute to our shared success. Join our team and be a part of a company that is not just serving food, but creating memorable experiences and building lasting relationships within the communities we serve.
Job Description
Are you passionate about delivering outstanding customer service and thrive in a fast-paced environment? Genesis Restaurant, a leading name in Nigeria’s culinary landscape, is seeking enthusiastic and dedicated Waitresses to join our vibrant team in Rukpokwu, Port Harcourt. As a Waitress, you will be the face of our restaurant, playing a crucial role in ensuring our guests have a delightful and memorable dining experience from the moment they walk through our doors until they depart. We are looking for individuals who possess a positive attitude, excellent communication skills, and a genuine desire to serve. This role is perfect for someone who enjoys interacting with people, pays meticulous attention to detail, and can manage multiple tasks with grace under pressure. You will be responsible for taking orders accurately, serving food and beverages promptly, maintaining a clean and inviting dining area, and handling guest inquiries with professionalism. If you are eager to develop your hospitality career within a supportive and dynamic team, we encourage you to apply and become a valued member of the Genesis family, contributing to our legacy of culinary excellence.
Key Responsibilities
- Warmly greet and welcome guests upon their arrival at the restaurant.
- Present menus, answer questions about menu items, and make recommendations.
- Take food and beverage orders accurately and efficiently using our POS system.
- Serve food and beverages to guests in a timely and courteous manner.
- Check on guests throughout their meal to ensure satisfaction and address any concerns.
- Clear tables, wash dishes, and assist with general restaurant cleanliness and organization.
- Process payments and handle cash or card transactions accurately.
- Collaborate effectively with kitchen staff and other team members to ensure smooth service.
- Set up dining areas before service and clean up after closing.
- Adhere to all food safety and hygiene regulations.
- Handle guest complaints or issues professionally and escalate when necessary.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Strong customer service orientation and a friendly demeanor.
- Ability to work effectively in a fast-paced, high-volume environment.
- Reliability and punctuality.
- Basic numeracy skills for handling payments.
- Ability to stand and walk for extended periods.
- High level of personal hygiene and neatness.
- A positive and can-do attitude.
Preferred Qualifications
- Previous experience (6+ months) as a waitress or in a similar customer-facing role within the hospitality industry.
- Familiarity with Point-of-Sale (POS) systems.
- Knowledge of food safety standards and procedures.
- Ability to speak multiple local languages (e.g., Igbo, Hausa, Yoruba) in addition to English.
- High school diploma or equivalent.
Perks & Benefits
- Competitive monthly salary.
- Staff meals provided during shifts.
- Opportunities for career advancement and growth within the Genesis Group.
- Comprehensive training and skill development programs.
- A supportive and friendly work environment.
- Health and wellness support.
- Employee recognition programs.
How to Apply
Interested candidates are encouraged to apply by clicking the application link below. Please ensure your application highlights your relevant experience and why you are a great fit for the Genesis Restaurant team. We look forward to reviewing your application!