About Company
Tantalizers Plc is a pioneer in Nigeria’s quick service restaurant industry, established in 1999. With a commitment to quality food, excellent customer service, and a pleasant dining experience, Tantalizers has grown to become one of the most recognized and beloved brands in the country. We pride ourselves on offering a diverse menu that caters to a wide range of tastes, from traditional Nigerian delicacies to continental dishes, all prepared with fresh, high-quality ingredients. Our mission is to provide consistent satisfaction and value to our customers, ensuring every visit is memorable. We believe our success is driven by our dedicated team members who are passionate about hospitality and uphold our standards of service excellence. Joining Tantalizers means becoming part of a family that values growth, teamwork, and customer delight.
Job Description
Are you passionate about delivering exceptional customer service and thrive in a fast-paced restaurant environment? Tantalizers Plc is seeking a dedicated and enthusiastic Full-Time Waiter to join our vibrant team at our Kara Market, Lagos branch. As a Waiter, you will be the face of our restaurant, playing a crucial role in creating a positive and welcoming dining experience for every guest. Your primary responsibilities will include taking customer orders accurately, serving food and beverages promptly, and ensuring the dining area is clean and well-maintained. This role requires excellent communication skills, a friendly demeanor, and the ability to work efficiently under pressure. You will interact directly with customers, assist them with menu choices, address any inquiries, and ensure their dining needs are met with a high level of professionalism and attentiveness. We are looking for individuals who are reliable, punctual, and possess a strong work ethic. If you have a passion for food service, enjoy working with people, and are eager to contribute to a renowned brand, we encourage you to apply. This position offers an exciting opportunity to develop your hospitality skills within a supportive team environment and contribute to the continued success of Tantalizers Plc.
Key Responsibilities
- Greet and welcome customers warmly upon their arrival and guide them to their tables.
- Present menus, explain daily specials, and offer recommendations to guests.
- Accurately take food and beverage orders using our POS system.
- Relay orders to the kitchen staff and ensure timely and accurate delivery to tables.
- Serve food and beverages politely and efficiently, ensuring presentation standards are met.
- Anticipate guests' needs and respond to requests in a timely and professional manner.
- Clear tables, clean dining areas, and prepare tables for the next guests.
- Process payments and handle cash/card transactions accurately.
- Assist with restocking inventory and maintaining a clean and organized work environment.
- Handle customer complaints or concerns with patience and escalate issues to management when necessary.
- Adhere to all food safety and hygiene regulations.
Required Skills
- Proven experience as a Waiter or in a similar customer service role, preferably in a restaurant.
- Excellent customer service and interpersonal skills.
- Ability to communicate clearly and effectively in English.
- Strong attention to detail and ability to take accurate orders.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic math skills for handling payments and making change.
- Physical stamina to stand, walk, and carry trays for extended periods.
Preferred Qualifications
- High School Diploma or equivalent.
- Knowledge of various food and beverage types.
- Experience with point-of-sale (POS) systems.
- Ability to speak local languages (e.g., Yoruba, Igbo, Hausa) is a plus.
Perks & Benefits
- Competitive monthly salary.
- Opportunities for career growth and professional development.
- Staff meals during shifts.
- Supportive and friendly work environment.
- Employee discounts on Tantalizers products.
- Health and safety training.
How to Apply
To apply for this exciting opportunity, please click on the application link below. Prepare a brief cover letter explaining why you are the ideal candidate for this role and attach your updated resume. We look forward to hearing from you!