About Company
Eusebi Deli & Restaurant is a cherished jewel in Glasgow’s vibrant West End, an authentic Italian haven that has captivated locals and visitors alike for generations. Rooted in a rich family heritage stretching back to 1950s Glasgow, Eusebi’s is more than just a restaurant; it’s a culinary institution. We pride ourselves on delivering an unparalleled Italian dining experience, blending traditional recipes with contemporary flair. Our bustling deli offers an exquisite array of artisanal Italian produce, from freshly baked pastries and specialist cheeses to cured meats and fine wines. Adjoining it, our elegant restaurant provides a warm, inviting atmosphere where guests can savour expertly crafted pasta dishes, wood-fired pizzas, and seasonal specials, all prepared with the freshest, highest-quality ingredients. At Eusebi, we believe in passion, quality, and the art of hospitality, creating memorable moments for every guest. Join our dedicated team and become part of a legacy that celebrates the heart and soul of Italy in the heart of Glasgow.
Job Description
Are you a passionate, engaging, and dedicated individual with a flair for exceptional service? Eusebi Deli & Restaurant, an iconic Italian culinary destination in Glasgow’s West End, is seeking an enthusiastic Waiter to join our dynamic bistro team. This is a fantastic opportunity for someone who thrives in a fast-paced, vibrant environment and genuinely enjoys creating memorable dining experiences for guests. As a Waiter at Eusebi’s, you will be the face of our renowned hospitality, playing a crucial role in bringing our authentic Italian spirit to life. You will be responsible for ensuring every guest feels welcomed, valued, and completely satisfied from the moment they step through our doors until their departure. This role demands excellent communication skills, a keen eye for detail, and a proactive approach to service. You’ll be part of a supportive team, working alongside talented chefs and front-of-house professionals, all committed to maintaining Eusebi’s reputation for excellence. If you are looking to advance your career in a beloved establishment that values tradition, quality, and genuine passion for food and service, we encourage you to apply. We offer a stimulating work environment, opportunities for growth, and the chance to contribute to a celebrated Glasgow institution. We are seeking individuals who are eager to learn, adapt, and grow within our team, contributing positively to our vibrant work culture and upholding the high standards of service our guests expect.
Key Responsibilities
- Warmly greet and seat guests upon their arrival.
- Present menus, explain daily specials, and offer recommendations with confidence.
- Take food and drink orders accurately and efficiently using our POS system.
- Serve food and beverages promptly and professionally.
- Ensure guest satisfaction throughout their dining experience, anticipating needs and addressing concerns.
- Handle payments and process transactions accurately.
- Maintain a clean, organised, and tidy dining area and workstation.
- Collaborate effectively with kitchen and bar staff to ensure seamless service.
- Assist with setting up and closing down the bistro, including table settings and general cleaning duties.
- Adhere to all health and safety regulations, including food hygiene standards.
- Contribute to a positive and supportive team environment.
Required Skills
- Minimum of 1 year experience in a restaurant or bistro setting.
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a friendly and approachable demeanour.
- Ability to work effectively in a fast-paced, high-pressure environment.
- Good organisational skills and attention to detail.
- Ability to multitask and prioritise effectively.
- Basic knowledge of food and beverage service standards.
- Eligibility to work in the UK.
Preferred Qualifications
- Experience with POS (Point of Sale) systems.
- Knowledge of Italian cuisine and wines.
- A passion for hospitality and delivering exceptional guest experiences.
- Relevant certifications in food hygiene or customer service.
Perks & Benefits
- Competitive hourly wage plus generous tips.
- Staff discounts on food and beverages.
- Opportunities for professional development and career progression.
- A vibrant and supportive team environment.
- Meals provided during shifts.
- Pension scheme contributions.
- Working in an iconic and highly regarded establishment in Glasgow's West End.
How to Apply
If you are ready to bring your passion for hospitality to Eusebi Deli & Restaurant and contribute to our tradition of excellence, we encourage you to apply today. Please click on the application link below to submit your CV and a brief cover letter outlining your experience and why you are the ideal candidate for this role. We look forward to hearing from you!