About Company
The Hyatt Regency Sacramento is an iconic presence in downtown Sacramento, offering a sophisticated and welcoming experience to guests from around the globe. Located across from the State Capitol and Convention Center, our hotel combines luxury accommodations with unparalleled service, making it a preferred choice for both business and leisure travelers. We pride ourselves on creating memorable moments for every guest, driven by a dedicated team that embodies the spirit of hospitality. At Hyatt Regency Sacramento, we foster an inclusive and supportive work environment where every colleague is valued, and opportunities for growth are abundant. Join our team and become a part of a legacy of excellence, contributing to a vibrant atmosphere where your contributions truly make a difference in crafting exceptional guest experiences.
Job Description
We are urgently seeking an energetic, customer-focused, and highly reliable Valet Driver to join our exceptional team at Hyatt Regency Sacramento. While the title mentions ‘Las Vegas, Nevada’, this position is based right here in Sacramento, California, serving our esteemed guests at a premier downtown location. As a Valet Driver, you will be the first and last point of contact for many of our guests, setting the tone for their entire stay. Your primary role will be to provide swift, courteous, and efficient parking and retrieval of guest vehicles, ensuring a seamless and positive arrival and departure experience. This is more than just parking cars; it’s about delivering genuine hospitality, anticipating needs, and maintaining a professional demeanor in all interactions. The ideal candidate will possess excellent driving skills, a strong commitment to guest service, and the ability to thrive in a fast-paced, dynamic environment. If you enjoy interacting with people, have a passion for service, and are looking for a role where your efforts directly contribute to guest satisfaction and earn great tips, we encourage you to apply today. This is a full-time opportunity with competitive hourly wages and significant earning potential through gratuities.
Key Responsibilities
- Greet guests warmly upon arrival and departure, opening vehicle doors and assisting with luggage as needed.
- Safely and efficiently park and retrieve guest vehicles, operating a variety of vehicle types (including manual transmissions).
- Maintain an organized and clean valet parking area, ensuring efficient flow of traffic.
- Accurately record vehicle information, parking locations, and key handling.
- Provide clear directions and information about hotel facilities and local attractions.
- Handle guest inquiries and resolve minor issues with professionalism and a problem-solving attitude.
- Adhere to all traffic laws, safety regulations, and company policies.
- Work collaboratively with the front desk, bell staff, and other departments to ensure smooth guest services.
- Report any vehicle damage or security concerns promptly to management.
Required Skills
- Valid California Driver's License with a clean driving record.
- Minimum of 6 months of professional driving experience (valet, delivery, or similar).
- Exceptional customer service and interpersonal communication skills.
- Ability to operate both automatic and manual transmission vehicles.
- Strong sense of responsibility and punctuality.
- Ability to work outdoors in various weather conditions and stand/walk for extended periods.
- Availability to work flexible shifts, including evenings, weekends, and holidays.
Preferred Qualifications
- Previous valet parking experience in a high-volume hotel or resort setting.
- Knowledge of local Sacramento area attractions and directions.
- High school diploma or equivalent.
- Bilingual skills are a plus.
Perks & Benefits
- Competitive hourly wage plus excellent gratuity potential.
- Comprehensive health, dental, and vision insurance options.
- Paid time off and holiday pay.
- 401(k) retirement plan with company match.
- Opportunities for career growth and advancement within Hyatt.
- Employee discounts on hotel stays worldwide.
- Dynamic and supportive work environment.
How to Apply
Eager to drive your career forward with a leading hospitality brand? Please click on the application link below to apply for this exciting opportunity. We look forward to reviewing your application!