About Company
Established in 1917, Union Bank of Nigeria Plc. is one of Nigeria’s long-standing and most respected financial institutions. With a rich heritage spanning over a century, we have continuously evolved to meet the dynamic needs of our diverse customer base. Union Bank is dedicated to fostering economic growth and financial inclusion across Nigeria by providing a comprehensive suite of banking products and services, including retail, commercial, and corporate banking. Our vision is to be the most reliable and trusted partner for our customers, creating sustainable value for all stakeholders. We pride ourselves on a culture of integrity, innovation, and customer-centricity, empowering our employees to achieve their full potential and contribute meaningfully to the communities we serve. Joining Union Bank means becoming part of a legacy of excellence and a future of endless possibilities in the financial sector.
Job Description
Are you a highly driven, results-oriented professional with a passion for building lasting client relationships? Union Bank is seeking an experienced and dynamic Relationship Manager to join our vibrant team in Ikot Eyo, Calabar. This is an exciting opportunity to play a pivotal role in expanding our client base, nurturing existing portfolios, and delivering exceptional financial solutions that align with our clients’ aspirations. As a Relationship Manager, you will be at the forefront of our client engagement strategy, acting as a trusted advisor to high-net-worth individuals, small to medium enterprises (SMEs), and corporate clients. Your primary responsibility will be to identify new business opportunities, deepen relationships with current clients, and cross-sell a wide array of Union Bank’s products and services, including loans, investments, deposits, and digital banking solutions. You will be instrumental in understanding their unique financial needs, providing expert advice, and ensuring seamless service delivery. We are looking for an individual who thrives in a target-driven environment, possesses strong analytical skills, and can communicate complex financial concepts clearly and persuasively. This role demands a proactive approach to client management, a commitment to achieving sales targets, and an unwavering dedication to customer satisfaction. If you are ready to make a significant impact and contribute to the growth of one of Nigeria’s leading financial institutions, we encourage you to apply.
Key Responsibilities
- Manage and grow a diverse portfolio of individual and corporate clients within the Ikot Eyo, Calabar region.
- Actively identify and pursue new business opportunities, fostering strong relationships with potential clients to expand market share.
- Proactively engage with existing clients to understand their evolving financial needs and provide tailored solutions.
- Cross-sell a full range of Union Bank products and services, including deposits, loans, treasury products, and digital banking solutions.
- Achieve and exceed assigned sales targets and revenue objectives.
- Prepare comprehensive financial proposals and presentations for clients, demonstrating the value proposition of Union Bank’s offerings.
- Ensure high levels of customer satisfaction through excellent service delivery and timely resolution of inquiries and issues.
- Monitor market trends, competitor activities, and regulatory changes to identify opportunities and risks.
- Maintain accurate and up-to-date client records and pipeline reports using the bank's CRM system.
- Adhere strictly to all internal policies, compliance regulations, and ethical standards.
Required Skills
- Proven track record in relationship management or sales within the banking or financial services sector.
- Exceptional communication, negotiation, and interpersonal skills.
- Strong understanding of financial products, services, and market dynamics.
- Demonstrated ability to meet and exceed sales targets.
- Excellent analytical and problem-solving abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Customer-centric mindset with a commitment to service excellence.
- Ability to work independently and as part of a team in a fast-paced environment.
Preferred Qualifications
- Master's degree (MBA) in Business Administration, Finance, or a related field.
- Relevant professional certifications (e.g., CIS, ICAN, ACIB).
- Existing network of high-net-worth individuals or corporate clients in the Calabar region.
- Experience with CRM software and financial analysis tools.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance.
- Pension scheme and other retirement benefits.
- Continuous professional development and training opportunities.
- Clear career progression paths within a leading financial institution.
- Work-life balance initiatives.
- Dynamic and supportive work environment.
How to Apply
Interested and qualified candidates are encouraged to apply by clicking the application link below. Please ensure your resume highlights your relevant experience in relationship management and your achievements in client acquisition and retention. We look forward to reviewing your application.