About Company
DHL Supply Chain is a division of Deutsche Post DHL Group, the world’s leading logistics company. We provide customized logistics and supply chain solutions to businesses across various sectors globally. Our extensive network, cutting-edge technology, and dedicated teams ensure that goods move efficiently and reliably from origin to destination. We are committed to fostering a diverse, inclusive, and collaborative environment where our employees can thrive and make a real impact. With a strong focus on innovation and sustainability, DHL Supply Chain is at the forefront of shaping the future of logistics. Joining us means becoming part of a global team that values operational excellence, customer satisfaction, and continuous improvement. We empower our employees to take ownership, develop their skills, and contribute to our shared success in delivering world-class service.
Job Description
We are seeking a highly organised and proactive Transport Coordinator to join our dynamic Freight Division team in Camberwell, London. This pivotal role involves the efficient planning, execution, and monitoring of freight movements, ensuring timely and cost-effective delivery of goods for our diverse client base. As a Transport Coordinator, you will be at the heart of our operations, coordinating with drivers, clients, and other stakeholders to optimize routes, manage schedules, and resolve any operational challenges that arise. You will be instrumental in maintaining high standards of service delivery, adhering to all relevant transport regulations, and contributing to the overall efficiency of our freight operations. This role demands exceptional communication skills, a meticulous approach to detail, and the ability to thrive in a fast-paced environment. If you possess a keen interest in logistics, a problem-solving mindset, and a passion for delivering excellent customer service within the freight industry, we encourage you to apply and become a key player in our success story.
Key Responsibilities
- Plan and schedule daily freight movements, optimising routes for efficiency and cost-effectiveness.
- Liaise with drivers, ensuring they are fully briefed on routes, schedules, and delivery requirements.
- Communicate effectively with clients regarding shipment updates, potential delays, and successful deliveries.
- Monitor real-time progress of deliveries, proactively addressing and resolving any issues or discrepancies.
- Ensure compliance with all relevant transport legislation, including driver hours, vehicle maintenance, and health and safety regulations.
- Manage and process transport documentation, including delivery notes, manifests, and customs paperwork where applicable.
- Utilise transport management systems (TMS) and other software to track shipments and generate reports.
- Collaborate with warehouse operations to ensure smooth loading and unloading of freight.
- Investigate and report on any incidents, accidents, or complaints, implementing corrective actions.
- Contribute to continuous improvement initiatives within the freight division to enhance operational performance.
Required Skills
- Minimum of 2 years experience in a transport, logistics, or freight coordination role.
- Strong understanding of UK transport regulations and compliance.
- Proficiency in using Transport Management Systems (TMS) and Microsoft Office Suite (Excel, Word, Outlook).
- Excellent organisational and time management skills with the ability to prioritise tasks effectively.
- Exceptional verbal and written communication skills.
- Demonstrated problem-solving abilities and a proactive approach to challenges.
- Ability to work effectively under pressure in a fast-paced operational environment.
- Strong geographical knowledge of London and the surrounding areas.
Preferred Qualifications
- NVQ Level 3 or higher in Logistics, Supply Chain, or a related field.
- Experience with international freight forwarding processes.
- Knowledge of vehicle tracking systems and telematics.
- Familiarity with lean logistics principles or continuous improvement methodologies.
Perks & Benefits
- Competitive annual salary and performance-related bonuses.
- Generous pension scheme with company contributions.
- Comprehensive health and wellbeing benefits package.
- Opportunities for professional development and career progression within a global organisation.
- Access to DHL's global learning platform and training resources.
- Employee assistance program and employee discount schemes.
- 25 days annual leave plus bank holidays.
How to Apply
If you are ready to take on a challenging and rewarding role within a world-leading logistics company, we encourage you to apply today. Please click on the application link below to submit your CV and cover letter, detailing your experience and suitability for this position. We look forward to receiving your application!