About Company
Africa Expeditions DRC is a premier adventure and cultural tourism operator dedicated to showcasing the unparalleled natural beauty and rich cultural heritage of the Democratic Republic of Congo. With a deep commitment to sustainable tourism, community engagement, and conservation, we strive to offer authentic, respectful, and transformative travel experiences. Our team comprises passionate experts who believe in responsible tourism as a powerful tool for economic development and environmental protection. We operate across various provinces, working closely with local communities and conservation bodies to ensure our tours benefit everyone involved while preserving DRC’s incredible biodiversity and traditions for future generations. Join us in our mission to reveal the hidden gems of Congo.
Job Description
Are you an experienced and enthusiastic individual with a profound love for nature, culture, and adventure? Do you possess an intimate knowledge of Beni and the wider North Kivu Province, eager to share its stories and wonders with visitors from across the globe? Africa Expeditions DRC is seeking a dedicated and dynamic Tour Guide to lead our cultural and wildlife expeditions based in Beni. This role is far more than just guiding; it’s about curating unforgettable experiences, ensuring the safety and enjoyment of our guests, and acting as an ambassador for the unique natural and cultural landscapes of the region.
As a Cultural & Wildlife Tour Guide, you will be responsible for leading small groups through diverse environments, from vibrant local markets and historical sites to breathtaking natural reserves and community projects. Your expertise will bring to life the intricate tapestry of local customs, traditions, and the incredible biodiversity of North Kivu, including its primate populations, endemic birds, and unique flora. You will interpret the environment, narrate historical events, explain cultural nuances, and facilitate meaningful interactions between our guests and the local communities. Safety is paramount; you will be trained in first aid and emergency procedures, ensuring all excursions are conducted with the highest regard for the well-being of our clients. We are looking for someone who can adapt to changing conditions, think on their feet, and deliver an exceptional, personalized experience every time. If you are passionate about conservation, community empowerment, and delivering world-class tours, we invite you to be a part of our growing team and help us unveil the magic of North Kivu.
Key Responsibilities
- Lead cultural and wildlife tours for small groups, providing expert commentary and interpretation of local history, traditions, flora, and fauna.
- Ensure the safety and well-being of all tour participants at all times, adhering strictly to company safety protocols and local regulations.
- Manage tour logistics, including transportation coordination, accommodation arrangements, and activity scheduling.
- Facilitate respectful and authentic interactions between guests and local communities, ensuring cultural sensitivity and mutual understanding.
- Handle unexpected situations and emergencies calmly and effectively, demonstrating strong problem-solving skills.
- Provide high-quality customer service, anticipating guest needs and exceeding expectations to create memorable experiences.
- Conduct pre-tour briefings and post-tour debriefings, gathering feedback to continuously improve our services.
- Maintain a deep and up-to-date knowledge of Beni and North Kivu's cultural sites, wildlife habitats, and current events.
- Assist in the identification and reporting of wildlife sightings and environmental observations to support conservation efforts.
- Promote sustainable tourism practices and educate guests on responsible travel behaviors.
- Prepare comprehensive tour reports and manage tour-related documentation.
Required Skills
- Fluency in English, French, and Swahili (both spoken and written)
- Minimum of 3 years of experience as a professional tour guide, preferably in wildlife or cultural tourism.
- Extensive knowledge of the geography, history, culture, and biodiversity of Beni and North Kivu Province.
- Proven ability to lead groups safely and effectively in diverse environments.
- Excellent communication, interpersonal, and storytelling skills.
- Strong organizational and time management abilities.
- Ability to work independently and as part of a team.
- Valid First Aid and CPR certification.
- Physical fitness to conduct extensive walking tours and navigate varied terrains.
Preferred Qualifications
- Certification from a recognized tour guiding association or tourism institute.
- Proficiency in additional local languages or dialects (e.g., Lingala).
- Knowledge of specific wildlife identification, tracking, and behavior (especially primates).
- Experience in cross-cultural communication and conflict resolution.
- A valid driver’s license with experience in driving 4×4 vehicles in challenging terrain.
- Background in conservation, environmental science, or cultural anthropology.
Perks & Benefits
- Competitive salary package and performance-based bonuses.
- Opportunities for continuous professional development and advanced guiding certifications.
- Exposure to diverse cultures and breathtaking natural landscapes.
- Contribution to meaningful conservation and community development initiatives.
- Provision of essential guiding equipment and uniform.
- Travel opportunities within the DRC.
- Supportive and collaborative team environment.
How to Apply
If you are ready to embark on an exciting journey with Africa Expeditions DRC and believe you have the passion, skills, and experience to excel in this role, please click on the link below to submit your detailed CV and a cover letter outlining your experience, knowledge of North Kivu, and why you are the ideal candidate for this position. We look forward to reviewing your application.