About Company
Tesco PLC stands as one of the world’s foremost retail giants, deeply committed to enhancing the shopping experience for millions of customers daily. Though our origins are firmly in the UK, our philosophy of ‘Serving shoppers a little better every day’ resonates globally, fostering local connections wherever we operate. We envision a workplace that is not only dynamic but also inclusive and supportive, empowering every colleague to excel and achieve their personal and professional best. At Tesco, we believe that exceptional service begins with a strong team dedicated to integrity, respect, and a genuine passion for putting the customer at the heart of everything we do. We are proud of our rich history and are constantly innovating for the future, seeking diverse talents to join our journey and help us continue to grow and lead in the retail sector. Join us and be part of a company that truly values its people and the communities it serves.
Job Description
Are you a natural people-person with a knack for efficiency and a bright, welcoming smile? Tesco PLC is actively seeking an enthusiastic and dedicated Checkout Operator to become a valued member of our growing team in Kenwood, St. Petersburg. This pivotal front-line role offers the exciting opportunity to be the welcoming face of our store, playing a key part in ensuring every customer enjoys a seamless and satisfying shopping experience from start to finish. Your primary responsibilities will involve the swift and accurate processing of customer purchases, expertly handling various payment methods including cash, credit, and debit transactions, and addressing customer inquiries with a friendly, informed, and helpful approach.
Beyond the transactional aspects, you’ll be instrumental in upholding Tesco’s renowned standards of customer service and store presentation. This includes diligently maintaining a clean, organized, and inviting checkout area, ensuring all products are scanned correctly, and accurately reconciling your till at the close of your shift. We pride ourselves on cultivating a friendly and efficient environment, and your positive attitude, attention to detail, and proactive readiness to assist will be crucial to our collective success. You will have the unique opportunity to engage with a diverse array of customers, making each workday interesting and rewarding. We are looking for individuals who are not only reliable and detail-oriented but who also genuinely enjoy interacting with people and contributing to a positive community atmosphere. If you are seeking a role where your efforts directly contribute to customer satisfaction, where you can thrive within a supportive team, and where you can make a tangible impact on our customers’ daily lives, we warmly invite you to apply today. Become a vital part of a global family committed to excellence and community service.
Key Responsibilities
- Process customer purchases accurately and efficiently using POS systems.
- Handle cash, credit, and debit transactions, providing correct change.
- Greet customers warmly and offer assistance with a positive attitude.
- Maintain a clean, organized, and tidy checkout area.
- Resolve customer queries and complaints courteously and effectively.
- Scan products accurately, ensuring correct pricing and promotions are applied.
- Assist with bagging groceries or merchandise as needed.
- Reconcile till at the beginning and end of each shift, ensuring accuracy.
- Adhere to all company policies and procedures, including age-restricted sales.
- Collaborate with team members to ensure smooth store operations.
Required Skills
- Excellent customer service and communication skills.
- Basic math proficiency for handling transactions.
- Ability to work in a fast-paced retail environment.
- Strong attention to detail and accuracy.
- Reliable and punctual with a strong work ethic.
- Friendly and approachable demeanor.
Preferred Qualifications
- Previous experience in a retail or customer service role.
- Familiarity with POS (Point of Sale) systems.
- Ability to stand for extended periods and lift up to 25 lbs.
Perks & Benefits
- Competitive hourly wages.
- Flexible scheduling options.
- Opportunities for career growth and development.
- Supportive and inclusive work environment.
- Team discounts on various products (where applicable).
- Paid time off and holiday pay (for eligible employees).
How to Apply
Ready to make a difference? We encourage all qualified candidates to apply by clicking the link below. Please ensure your application highlights your customer service experience and your enthusiasm for joining our team.