About Company
Mutanda Mining, a subsidiary of Glencore, is a world-class copper and cobalt producer located in the heart of the Democratic Republic of Congo. We are dedicated to responsible mining practices, contributing significantly to the local economy and communities through sustainable operations and employment. Our commitment extends to innovation, safety, and environmental stewardship, ensuring a lasting positive impact. At Mutanda Mining, we believe in fostering a diverse and inclusive work environment where every employee can thrive and contribute to our shared success in delivering essential resources to the global market.
Job Description
Mutanda Mining is seeking a highly skilled and meticulous Technical Writer to join our dynamic team in Kolwezi, Lualaba Province. In this crucial role, you will be responsible for creating, updating, and maintaining a wide range of technical documentation related to our complex mining operations, including equipment manuals, operational procedures, safety guidelines, software documentation, and training materials. Your work will directly support our engineering, operations, and maintenance teams, ensuring clarity, accuracy, and accessibility of vital technical information.
We are looking for a professional who can translate intricate technical concepts and processes into clear, concise, and easy-to-understand language for diverse audiences, from seasoned engineers to on-site technicians. This involves extensive collaboration with subject matter experts (SMEs) across various departments, including metallurgy, geology, electrical, mechanical, and IT. You will play a pivotal role in standardizing our documentation processes, developing templates, and ensuring all materials adhere to company guidelines and international best practices.
The ideal candidate will possess exceptional research, analytical, and communication skills, with a keen eye for detail and a commitment to producing high-quality content. You will be expected to manage multiple documentation projects simultaneously, meet deadlines, and adapt to evolving project requirements within a fast-paced industrial environment. A solid understanding of mining operations or heavy industry processes will be a significant advantage, enabling you to grasp technical nuances quickly and effectively. This position offers a unique opportunity to contribute to the efficiency and safety of one of the region’s leading mining operations, making a tangible impact on our daily productivity and long-term success.
Key Responsibilities
- Develop, write, and edit high-quality technical documentation, including user manuals, operational procedures, maintenance guides, safety protocols, and training materials.
- Collaborate closely with engineers, subject matter experts (SMEs), and project teams to gather, organize, and synthesize complex technical information.
- Translate complex technical concepts and specifications into clear, concise, and engaging content for target audiences.
- Ensure accuracy, completeness, and consistency of all documentation, adhering to established style guides and terminology.
- Manage the documentation lifecycle, including planning, creation, review, approval, publishing, and regular updates.
- Conduct thorough reviews of existing documentation for clarity, grammar, spelling, punctuation, and compliance with company standards.
- Identify opportunities for documentation improvement and implement best practices in technical communication.
- Utilize various documentation tools and content management systems to optimize efficiency and maintain content integrity.
- Participate in cross-functional team meetings to stay informed about product developments and project requirements.
Required Skills
- Minimum of 4 years of proven experience as a Technical Writer in an industrial or heavy manufacturing environment.
- Excellent written and verbal communication skills in English.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
- Strong ability to understand and explain complex technical concepts clearly and concisely.
- Exceptional attention to detail and organizational skills.
- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
- Demonstrated ability to interview subject matter experts and extract relevant information.
- Familiarity with content management systems (CMS) and documentation authoring tools.
Preferred Qualifications
- Bachelor's degree in Technical Communication, English, Journalism, Engineering, or a related field.
- Experience in the mining, oil & gas, or heavy machinery industries.
- Knowledge of structured authoring principles (e.g., DITA).
- Proficiency with specialized documentation tools (e.g., Adobe FrameMaker, MadCap Flare, SharePoint).
- Ability to communicate in French is a significant advantage.
- Experience with graphic design tools for creating diagrams and illustrations.
Perks & Benefits
- Competitive salary package commensurate with experience.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and career growth.
- Access to a dynamic and collaborative work environment.
- Relocation assistance may be provided for eligible candidates.
- Employee assistance programs.
How to Apply
Interested candidates are invited to apply by clicking on the link below. Please ensure your application includes a detailed resume highlighting your relevant experience and a cover letter explaining your suitability for this role. Only shortlisted candidates will be contacted for an interview.