About Company
At TD Bank Group, we are committed to being a leading financial services provider, rooted in our purpose to enrich the lives of our customers, communities, and colleagues. With a substantial presence across North America, we offer a wide range of financial products and services, including personal and commercial banking, wealth management, and insurance. Our success is built on a foundation of integrity, trust, and innovation, and we are dedicated to fostering an inclusive and supportive environment where every employee can thrive. We believe in making a positive impact, not only through our financial offerings but also through our community involvement and commitment to corporate responsibility. Joining TD means becoming part of a dynamic team focused on building a better future, both for our customers and for society as a whole.
Job Description
Are you a detail-oriented individual with a keen eye for suspicious activity and a passion for protecting customers and assets? TD Bank Group is actively seeking a highly motivated and experienced Fraud Analyst to join our dedicated team in Georgetown, Ontario, for an immediate start. In this critical role, you will be at the forefront of identifying, investigating, and mitigating financial fraud across various banking channels. You will be responsible for analyzing complex transaction patterns, recognizing emerging fraud trends, and implementing proactive measures to safeguard our clients and the bank from financial crime. This position requires an individual who thrives in a fast-paced environment, possesses strong analytical skills, and is committed to upholding the highest standards of integrity and security. The successful candidate will leverage advanced analytical tools and collaborate closely with internal stakeholders, including risk management, customer service, and legal teams, to resolve fraud cases efficiently. Your ability to communicate complex findings clearly and concisely will be vital in providing actionable insights and contributing to our robust fraud prevention strategies. If you are ready to make an immediate impact and contribute to a secure banking environment, we encourage you to apply.
Key Responsibilities
- Conduct thorough investigations into suspicious transactions and potential fraud cases across multiple banking products (e.g., credit cards, debit cards, online banking).
- Utilize advanced fraud detection systems and analytical tools to identify patterns, anomalies, and emerging fraud trends.
- Analyze large datasets to detect and prevent fraudulent activities, preparing detailed reports and recommendations.
- Collaborate with law enforcement, other financial institutions, and internal departments to gather evidence and resolve fraud cases.
- Respond to and manage fraud alerts in a timely and efficient manner, ensuring minimal impact on customers and the bank.
- Document all investigative steps and findings meticulously, maintaining accurate records for compliance and legal purposes.
- Participate in the development and enhancement of fraud detection strategies, policies, and procedures.
- Provide expert advice and training to customer service representatives and other staff on fraud awareness and prevention techniques.
- Stay current with industry best practices, regulatory requirements, and evolving fraud schemes.
Required Skills
- Minimum 2 years of experience in fraud analysis, risk management, or a related field within the financial services industry.
- Proven ability to identify, investigate, and mitigate fraudulent activities.
- Strong analytical and problem-solving skills with meticulous attention to detail.
- Proficiency in using fraud detection software and transaction monitoring systems.
- Excellent written and verbal communication skills, capable of presenting complex information clearly.
- Demonstrated ability to work independently and as part of a team in a high-pressure environment.
- Solid understanding of banking products, operations, and regulatory compliance (e.g., AML, KYC).
- High level of integrity and ethical conduct.
Preferred Qualifications
- Bachelor's degree in Finance, Business Administration, Criminology, or a related field.
- Certified Fraud Examiner (CFE) designation or similar professional certification.
- Experience with data analysis tools (e.g., SQL, Python, R) and visualization software.
- Knowledge of digital forensics and cyber security principles.
- Previous experience working for a large financial institution.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Robust retirement savings plan with company match.
- Paid time off, including vacation, sick leave, and holidays.
- Opportunities for professional development and career advancement.
- Employee assistance program and wellness initiatives.
- Tuition reimbursement programs.
- Employee banking benefits and discounts.
- A supportive and inclusive work environment.
How to Apply
Interested candidates are invited to apply directly through our careers portal. Please ensure your resume highlights your experience in fraud analysis and your qualifications relevant to this role. We look forward to reviewing your application and potentially welcoming you to the TD Bank Group team. Click on the link below to apply for the job.