About Company
TD Bank Group is a top 10 North American bank, serving over 26 million customers worldwide. With a rich history of over 160 years, TD Bank is committed to delivering legendary customer experiences and fostering an inclusive and supportive work environment. We pride ourselves on our community involvement, ethical practices, and dedication to employee growth and development. Joining TD Bank means becoming part of a team that values innovation, collaboration, and making a real difference in the lives of our customers and communities. We offer a dynamic workplace where you can build a fulfilling career and contribute to a leading financial institution.
Job Description
Are you a motivated, customer-focused individual looking to kickstart your career in the financial services industry? TD Bank Group is actively seeking enthusiastic and dedicated Entry Level Associates to join our growing team in Downtown Clayton. This is an incredible opportunity for individuals eager to learn the foundational aspects of banking operations, customer service, and client relationship management. As an Entry Level Associate, you will be the face of TD Bank, providing exceptional service to our valued customers and supporting the daily operations of our branch or designated department. You will play a crucial role in ensuring a seamless and positive banking experience for everyone who interacts with us, while gaining invaluable experience in a supportive and professional environment. We are looking for individuals who are passionate about helping others, possess a strong work ethic, and are committed to upholding TD Bank’s values of integrity and service excellence. This immediate hiring opportunity is perfect for those who are ready to learn, grow, and contribute from day one. If you’re looking for a place where your potential can flourish and where you can make a tangible impact, we encourage you to apply and discover the many possibilities within TD Bank Group.
Key Responsibilities
- Greet and welcome customers, providing outstanding service and assisting with their banking needs.
- Process routine banking transactions accurately and efficiently, including deposits, withdrawals, and payments.
- Identify customer needs and effectively cross-sell appropriate bank products and services.
- Respond to customer inquiries and resolve issues promptly and professionally.
- Maintain up-to-date knowledge of bank products, services, and policies.
- Adhere to all operational, security, and compliance procedures and regulations.
- Support branch operational activities, including cash handling, balancing, and record keeping.
- Collaborate with team members to achieve branch goals and enhance customer satisfaction.
- Participate in ongoing training and development programs to enhance banking knowledge and skills.
- Contribute to a positive and inclusive team environment.
Required Skills
- High School Diploma or equivalent.
- Exceptional customer service and interpersonal communication skills.
- Strong attention to detail and accuracy.
- Ability to work effectively in a fast-paced team environment.
- Basic computer proficiency and ability to learn new software quickly.
- Problem-solving aptitude and a proactive approach to issue resolution.
- Demonstrated reliability and punctuality.
- Ability to handle confidential information with discretion.
Preferred Qualifications
- Prior experience in customer service, retail, or a similar client-facing role.
- A passion for the financial services industry and a desire to learn.
- Experience with cash handling and balancing.
- Fluency in additional languages is a plus.
Perks & Benefits
- Competitive hourly wage with opportunities for performance-based increases.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) retirement plan with company match.
- Tuition assistance and professional development programs.
- Employee assistance program.
- Opportunities for career growth and advancement within a large financial institution.
- Employee banking benefits.
- A supportive and inclusive work culture.
How to Apply
Ready to launch your career with a leading financial institution? We invite you to apply by clicking on the application link below. Please ensure your resume is up-to-date and highlights your customer service skills and enthusiasm for the banking industry. We look forward to reviewing your application and potentially welcoming you to the TD Bank Group family!