About Company
JCAL Tours is a premier transportation service dedicated to providing safe, comfortable, and reliable travel experiences across Jamaica. Based with operations extending island-wide, we pride ourselves on our punctuality, professional drivers, and commitment to exceptional customer service. We cater to a diverse clientele, from tourists exploring our beautiful island to locals needing dependable daily transport. Our fleet is well-maintained, and our team embodies the warmth and hospitality Jamaica is famous for. At JCAL Tours, we don’t just offer rides; we provide memorable journeys, contributing positively to the local economy and showcasing the best of Jamaican culture. Join our growing family and become a vital part of connecting people with places, ensuring every trip is a positive one.
Job Description
Are you an experienced, customer-focused driver with an impeccable safety record and a passion for navigating the vibrant routes of St. Thomas? JCAL Tours is seeking dedicated and professional Taxi Operators to join our team in Lyssons, Morant Bay. In this dynamic role, you will be responsible for providing safe and efficient private hire and route-based transportation services to our valued passengers. This position demands excellent local knowledge of Lyssons, Morant Bay, and surrounding areas, coupled with a strong commitment to delivering outstanding customer service. You will be the face of JCAL Tours, ensuring passengers have a comfortable, timely, and pleasant journey whether they’re commuting, running errands, or enjoying a scenic tour. If you thrive on the open road, enjoy interacting with people, and are a master of safe driving practices, we encourage you to apply. We are looking for individuals who take pride in their work and are eager to contribute to a team that prioritizes reliability and passenger satisfaction above all else. This role offers the opportunity to be an integral part of our community, providing essential services and creating positive experiences for every person you transport.
Key Responsibilities
- Operate company vehicles safely and efficiently for private hire bookings and designated route services within Lyssons, Morant Bay, and surrounding areas.
- Maintain strict adherence to traffic laws and company safety policies at all times.
- Provide exceptional customer service, assisting passengers with luggage, answering inquiries, and ensuring a comfortable and respectful environment.
- Conduct pre-trip and post-trip vehicle inspections, reporting any mechanical issues or damage promptly.
- Maintain the cleanliness and presentation of the assigned vehicle to company standards.
- Accurately record trip details, mileage, and fares using company-provided systems or logs.
- Manage cash and electronic payments, providing correct change and receipts as required.
- Stay updated on local road conditions, detours, and events that may affect routes and travel times.
- Represent JCAL Tours with professionalism, integrity, and a positive attitude.
- Adhere to all local transportation regulations and licensing requirements.
Required Skills
- Valid Jamaican Public Passenger Vehicle (PPV) driver's license
- Proven experience as a professional driver, preferably in taxi, private hire, or route-based transport
- Excellent knowledge of Lyssons, Morant Bay, and surrounding areas, including popular destinations, shortcuts, and potential traffic hotspots
- Strong commitment to road safety and a clean driving record (no major infractions)
- Exceptional customer service and interpersonal communication skills
- Ability to work flexible hours, including weekends and public holidays, as needed
- Reliable, punctual, and responsible work ethic
- Basic mechanical knowledge to identify and report minor vehicle issues
Preferred Qualifications
- Certification in Defensive Driving
- Basic First Aid certification
- Experience operating different types of vehicles (e.g., sedans, SUVs, vans)
- Proficiency in using GPS navigation and ride-hailing applications
- Experience working with international tourists and providing tour commentary
- Familiarity with local attractions and historical sites in St. Thomas
Perks & Benefits
- Competitive salary structure with potential for performance-based bonuses
- Opportunity to work with a reputable and growing transportation company
- Supportive and team-oriented work environment
- Regular training and professional development opportunities
- Access to a well-maintained and modern fleet of vehicles
- Flexible scheduling options to promote work-life balance
- Contribution to local tourism and community development
How to Apply
Interested candidates are invited to submit their comprehensive resume, a cover letter highlighting their relevant experience in taxi or private hire operations, and a clear copy of their valid PPV driver’s license. Please ensure all contact information is up-to-date. We encourage all qualified applicants to click on the link below to apply for this exciting opportunity.