About Company
NICE Systems is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. Our innovative technologies help businesses improve customer experience, ensure compliance, combat fraud, and enhance operational efficiency. With a global presence and a commitment to pioneering new advancements, NICE provides solutions used by over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies. We foster a dynamic and collaborative work environment where innovation is celebrated, and employees are encouraged to grow and develop their skills. Join a company that is shaping the future of customer interactions and operational intelligence.
Job Description
Are you a tech enthusiast eager to kickstart your career in the dynamic world of IT infrastructure? Do you possess a natural curiosity for how systems operate and a drive to solve technical challenges? NICE is excited to offer a unique opportunity for aspiring professionals to join our esteemed IT team as a Systems Administrator – no prior professional experience needed! This entry-level position is meticulously designed for passionate individuals ready to dive deep into system management, network operations, and essential IT support within a leading global technology company. We believe in nurturing talent and providing the tools, mentorship, and environment for you to grow from the ground up.
At NICE, we are at the forefront of powering exceptional customer experiences and ensuring operational excellence for thousands of organizations worldwide. Our innovative solutions, from AI-driven analytics to cloud-based platforms, rely on robust and resilient IT infrastructure. As a Systems Administrator, you will play a crucial role in maintaining the backbone of our operations, ensuring smooth functionality and supporting our diverse internal teams. This isn’t just a job; it’s a launchpad for your career, where you’ll gain hands-on experience with cutting-edge technologies, learn best practices from seasoned experts, and contribute to critical projects from day one. You’ll be part of a collaborative team that values curiosity, problem-solving, and continuous improvement. If you’re looking for a place where your passion for technology can translate into a meaningful career path without the barrier of prior professional experience, NICE is where you belong. We are committed to fostering a diverse and inclusive workplace where every voice is heard, and every talent is celebrated. Join us and help shape the future of intelligent automation and customer interactions by ensuring our systems run flawlessly and efficiently.
Key Responsibilities
- Assist in the installation, configuration, and maintenance of server hardware and software (Windows, Linux).
- Monitor system performance, troubleshoot issues, and ensure system availability and reliability.
- Perform routine system checks, data backups, and restoration procedures.
- Provide first-level technical support to internal users, resolving hardware and software problems.
- Manage user accounts, permissions, and access rights across various systems.
- Document IT procedures, configurations, and troubleshooting steps.
- Participate in IT projects, learning new technologies and contributing to infrastructure improvements.
- Collaborate with senior administrators and other IT team members to escalate and resolve complex issues.
- Ensure compliance with IT security policies and data protection regulations.
- Stay updated with emerging technologies and industry best practices in system administration.
Required Skills
- Basic understanding of computer hardware and software components.
- Familiarity with operating systems (e.g., Windows 10/Server, basic Linux commands).
- Strong problem-solving abilities and a logical approach to technical challenges.
- Excellent communication and interpersonal skills, with a customer-service mindset.
- Exceptional eagerness to learn, adapt, and grow in a fast-paced IT environment.
- A foundational understanding of networking concepts (TCP/IP, DNS, DHCP).
- Ability to work independently and as part of a team.
- Attention to detail and a commitment to high-quality work.
Preferred Qualifications
- Bachelor's degree or diploma in Computer Science, Information Technology, or a related field (or equivalent practical experience/certifications).
- Relevant technical certifications (e.g., CompTIA A+, Network+, IT Fundamentals).
- Personal projects or hobbies demonstrating technical aptitude (e.g., building a home lab, scripting experience).
- Basic understanding of virtualization technologies (e.g., VMware, Hyper-V).
- Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) in academic or personal projects.
Perks & Benefits
- Competitive salary and comprehensive benefits package.
- Generous paid time off and holidays.
- Opportunities for professional development, training, and certifications.
- Access to cutting-edge technologies and innovative projects.
- Modern, collaborative office environment with state-of-the-art facilities.
- Subsidized meals and snacks at our on-site cafeteria.
- Health and wellness programs.
- Employee stock purchase program (ESPP).
- Commuter benefits and free parking.
- Company-sponsored social events and team-building activities.
- Mentorship programs to support your growth.
How to Apply
Interested candidates are encouraged to apply by clicking the application link below. Please ensure your resume highlights any relevant academic projects, technical hobbies, or volunteer experiences that demonstrate your aptitude and passion for IT. We look forward to reviewing your application and exploring how you can grow your career with NICE.