About Company
Tesco is a leading multinational retailer known for its unwavering commitment to quality, value, and community. With thousands of stores worldwide, including a significant presence across the UK, we pride ourselves on serving millions of customers every week. Our mission is to make healthy, sustainable food accessible to everyone, supported by a diverse and inclusive team that thrives on collaboration and customer focus. Joining Tesco means becoming part of a brand that cares deeply about its colleagues, customers, and the communities it serves, offering unparalleled opportunities for personal and professional growth within a dynamic and ever-evolving industry. We are constantly innovating to improve our service, product range, and overall customer experience, making Tesco a truly exciting place to build a career.
Job Description
Are you a natural leader with a passion for retail and an unyielding drive to create exceptional customer experiences? Tesco in Whitechapel, London, is seeking a dynamic and highly motivated Store Assistant Manager to join our vibrant team. This pivotal leadership role places you at the very heart of our operations, where you’ll be instrumental in driving store performance, fostering a positive and empowering working environment, and ensuring our customers receive the very best service every single day.
As an Assistant Store Manager, you won’t just be overseeing daily tasks; you’ll be actively developing your team, implementing strategic initiatives, and playing a crucial role in the overall success of our Whitechapel store. We’re looking for someone who thrives in a fast-paced retail environment, possesses excellent interpersonal skills to inspire and motivate others, and is deeply committed to upholding Tesco’s renowned high standards of quality and service. This is an incredible opportunity to advance your retail management career with a company that genuinely values its people and invests significantly in their professional development. You’ll work closely with the Store Manager, gaining comprehensive exposure to all facets of retail operations, from merchandising and inventory control to staff scheduling and advanced customer engagement strategies. If you’re ready to take on a challenging yet immensely rewarding leadership position where your contributions directly impact both business outcomes and team morale, we strongly encourage you to apply. We are dedicated to building a diverse and inclusive workforce, and wholeheartedly welcome applications from all backgrounds.
Key Responsibilities
- Lead, inspire, and develop a high-performing team, fostering a positive, inclusive, and productive work environment.
- Oversee daily store operations, ensuring the smooth and efficient execution of tasks including merchandising, stock management, and cashiering procedures.
- Drive sales performance and meet commercial targets through effective planning and execution of promotional activities and merchandising strategies.
- Champion exceptional customer service, proactively resolving complaints and ensuring a consistently positive shopping experience for all.
- Manage staff schedules, allocate resources efficiently, and ensure adequate staffing levels at all times to meet business demands.
- Ensure strict compliance with all company policies, health and safety regulations, and relevant legal requirements.
- Monitor inventory levels, minimize waste, and implement effective strategies for robust stock control and replenishment.
- Assist the Store Manager in strategic planning, budgeting, performance analysis, and overall store management.
- Identify and implement opportunities for continuous improvement in store efficiency, operational processes, and customer satisfaction metrics.
- Conduct regular team meetings, performance reviews, and provide constructive feedback to colleagues to support their growth.
- Handle cash management, banking procedures, and ensure financial accuracy and security.
- Act as a responsible keyholder, taking accountability for the secure opening and closing of the store.
Required Skills
- Proven leadership and team management abilities
- Excellent communication and interpersonal skills
- Strong understanding of retail operations and sales principles
- Problem-solving and decision-making capabilities
- Customer service orientation with a proactive approach
- Ability to work effectively in a fast-paced, dynamic environment
- Proficiency in basic computer applications
Preferred Qualifications
- Previous supervisory or management experience within a retail setting
- Experience with inventory management systems and retail POS software
- Knowledge of health and safety regulations in a retail environment
- Relevant certifications in retail management or business administration
Perks & Benefits
- Competitive salary with opportunities for performance-based bonuses
- Generous staff discount on Tesco products and services
- Pension scheme to support your future
- Paid annual leave and public holidays
- Comprehensive training and development programs
- Excellent career progression opportunities within a large multinational company
- Access to a range of colleague benefits and support schemes
- Employee assistance program for personal well-being
How to Apply
Ready to take the next step in your retail leadership career? We encourage you to click on the application link below to apply directly through the Tesco careers portal. Please ensure your CV and cover letter highlight your relevant experience and leadership qualities. We look forward to receiving your application!