About Company
Starbucks has been a beacon for coffee lovers everywhere since 1971. We are more than just a coffee company; we are a daily ritual and a community hub. Our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. With thousands of locations worldwide, we are committed to providing premium coffee experiences, fostering a welcoming atmosphere, and creating positive connections. We believe in our partners (employees) and strive to create a culture of warmth and belonging where everyone is welcome. Joining Starbucks means becoming part of a global family dedicated to excellence, diversity, and social responsibility, while making a tangible difference in people’s lives every day. We prioritize growth, development, and a supportive environment for all our team members.
Job Description
Are you passionate about coffee, exceptional customer service, and creating a vibrant community atmosphere? Starbucks is immediately hiring enthusiastic and dedicated Team Members to join our bustling store in Chicago, IL. As a Starbucks Team Member, you will be the heart of our operations, crafting perfectly customized beverages, serving delicious food, and ensuring every customer has a positive and memorable experience. We are looking for individuals who thrive in a fast-paced environment, possess excellent interpersonal skills, and are eager to learn and grow with our team. This role is more than just making coffee; it’s about making connections, spreading joy, and embodying the Starbucks spirit of warmth and genuine hospitality. If you’re ready to contribute to a dynamic team and bring smiles to our customers’ faces, we encourage you to apply today! We offer comprehensive training, a supportive environment, and abundant opportunities for career advancement within our expansive network. Come and be a part of something special, where every day brings new opportunities to connect with people and deliver the renowned Starbucks Experience.
Key Responsibilities
- Prepare and serve a variety of coffee, tea, and other beverages to Starbucks quality standards, following all recipes and procedures.
- Operate cash register and handle cash and card transactions accurately and efficiently.
- Maintain a clean and organized work environment, including the store lobby, coffee bar, and restrooms, adhering to all sanitation guidelines.
- Engage with customers in a friendly, professional, and efficient manner, taking orders, answering questions, and resolving concerns.
- Ensure product freshness and availability by stocking and rotating merchandise, and assisting with inventory management.
- Adhere strictly to all food safety and sanitation guidelines to ensure a safe environment for both partners and customers.
- Collaborate effectively with team members to provide an exceptional and consistent customer experience.
- Learn and master all aspects of drink preparation and coffee knowledge, including brewing methods and bean origins.
- Be proactive in identifying customer needs and offering assistance or recommendations.
- Contribute to a positive team environment by assisting with various store tasks as needed.
Required Skills
- Strong customer service orientation and a friendly demeanor.
- Excellent communication and interpersonal skills, with the ability to engage diverse customers.
- Ability to work effectively in a team-oriented, fast-paced, and dynamic environment.
- Reliability and punctuality are essential for shift coverage.
- Ability to learn quickly and adapt to new procedures and menu items.
- Basic math skills for accurate cash handling and transaction processing.
- Ability to stand for extended periods and lift up to 25 lbs (e.g., coffee bags, milk crates).
Preferred Qualifications
- Previous experience in a retail, food service, or customer service role.
- Passion for coffee and an eagerness to expand coffee knowledge.
- Flexibility to work various shifts, including mornings, evenings, weekends, and holidays.
Perks & Benefits
- Competitive hourly wage with opportunities for tips.
- Comprehensive health, dental, and vision insurance options (for eligible partners).
- Starbucks College Achievement Plan (100% tuition coverage for a bachelor's degree at Arizona State University online).
- Paid time off and sick leave (for eligible partners).
- Partner discounts on food, beverages, and merchandise.
- Free coffee and tea during shifts, plus a pound of coffee or box of tea each week.
- 401(k) retirement savings plan with company match.
- Stock options and savings programs through Bean Stock.
- Opportunities for career growth and development within Starbucks, globally.
- A vibrant, inclusive, and supportive work culture.
- Access to mental health and well-being resources.
How to Apply
Ready to brew your career with Starbucks? We invite you to apply by clicking on the application link below. Please ensure your resume highlights any relevant customer service or food handling experience. Join our team and help us deliver the Starbucks Experience!