About Company
For over 50 years, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. Today, with stores around the globe, Starbucks is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup. We are more than just a coffee company; we are a place of connection, community, and opportunity. Our partners (employees) are at the heart of everything we do, creating a welcoming Third Place for our customers to enjoy their favourite beverages and food.
Job Description
Are you passionate about creating a warm and welcoming atmosphere for customers? Do you thrive in a fast-paced environment where every interaction counts? Starbucks is looking for enthusiastic and dedicated Cashiers, also known as Baristas, to join our vibrant team in Telford. As a Starbucks Partner, you’ll be at the forefront of delivering legendary customer service and crafting perfect beverages. This role is much more than just handling transactions; it’s about connecting with people, remembering their favourite orders, and ensuring every customer leaves with a smile and a great experience. You’ll play a crucial part in the daily operations of our store, from accurately processing orders and payments to maintaining the cleanliness and inviting ambiance that Starbucks is known for. We’re looking for individuals who are reliable, enjoy working as part of a team, and have a genuine desire to learn and grow with us. If you love coffee, people, and a dynamic work setting, then this is the perfect opportunity for you to become a valued member of the Starbucks family and help us brew joy, one cup at a time.
Key Responsibilities
- Greet customers warmly and take food and beverage orders accurately and efficiently.
- Operate the POS system and handle cash, credit, and gift card transactions with precision.
- Prepare high-quality coffee and other beverages according to Starbucks recipes and standards.
- Maintain a clean and organised workstation, front-of-house area, and customer seating.
- Educate customers about Starbucks products, including coffee beans, brewing methods, and merchandise.
- Ensure all food and beverage items are stocked, rotated, and presented appealingly.
- Follow health, safety, and sanitation guidelines for all products and store areas.
- Resolve customer queries and complaints politely and professionally, escalating when necessary.
- Collaborate effectively with team members to ensure smooth operations during peak hours.
- Uphold the Starbucks mission and values by creating a positive and inclusive environment.
Required Skills
- Excellent customer service and interpersonal communication skills.
- Basic mathematical skills for accurate cash handling and transaction processing.
- Ability to work effectively in a fast-paced, high-volume retail environment.
- Strong attention to detail and ability to follow recipes and procedures.
- Reliability and punctuality with a strong work ethic.
- Ability to stand for extended periods and lift up to 25 lbs (11 kg).
- A positive attitude and a passion for coffee and connecting with people.
Preferred Qualifications
- Previous experience in a customer service or retail setting (e.g., cashier, barista, food service).
- High school diploma or equivalent.
- Flexibility to work various shifts, including mornings, evenings, weekends, and holidays.
Perks & Benefits
- Competitive hourly pay and potential for tips.
- Comprehensive training on coffee knowledge, beverage preparation, and customer service.
- Free brewed coffee and tea during shifts.
- Partner discounts on food, beverages, and merchandise.
- Free bag of coffee or box of tea every week.
- Opportunities for career advancement and professional development.
- Access to healthcare benefits and employee assistance programs (eligibility may apply).
- Paid vacation/holiday time.
- Partner recognition programs and celebrations.
- A welcoming and inclusive work environment.
How to Apply
Ready to brew your career with Starbucks? We encourage all qualified applicants to click on the application link below to apply for this exciting opportunity. Join us and become a part of a company that values its partners and customers.