About Company
The Atlanta Airport Marriott Gateway stands as a premier hospitality destination, seamlessly connecting guests to the world through its direct SkyTrain access to Hartsfield-Jackson Atlanta International Airport. As part of Marriott International, a global leader in lodging, we pride ourselves on delivering exceptional service, fostering a vibrant and inclusive work environment, and creating memorable experiences for every guest. Our team is the heart of our operations, ensuring comfort, convenience, and a warm welcome from arrival to departure. We are committed to employee growth, offering opportunities for professional development within a supportive and dynamic setting. Join us in upholding the Marriott standard of excellence, where your contributions are valued, and your career can truly take flight.
Job Description
Are you an experienced, customer-focused driver with a genuine passion for providing outstanding service and creating positive first impressions? Atlanta Airport Marriott Gateway is actively seeking dedicated and reliable Shuttle Drivers to join our dynamic and welcoming team. In this pivotal role, you will serve as a vital link between our premier hotel and the bustling Hartsfield-Jackson Atlanta International Airport, providing safe, timely, and courteous transportation for our esteemed guests. This isn’t just about driving; it’s an opportunity to be a frontline ambassador for the Marriott brand, ensuring our guests’ travel experiences begin and end with unparalleled ease, comfort, and efficiency. We are searching for individuals who embody professionalism, possess excellent navigational skills, and are deeply committed to upholding the highest standards of safety, punctuality, and guest satisfaction. You will be operating a commercial passenger vehicle, expertly assisting guests with their luggage, and representing the Marriott name with every interaction, from a friendly greeting to a helpful farewell. If you thrive in a fast-paced yet rewarding environment, enjoy engaging with people from diverse backgrounds, and are dedicated to delivering a seamless and pleasant travel experience, we strongly encourage you to apply. This position offers a fantastic opportunity to grow your career within a world-renowned hospitality brand, right at the heart of Atlanta’s primary travel hub. Your meticulous attention to detail, unwavering commitment to safety, and innate ability to provide exceptional guest care will be instrumental in our continued success and our guests’ lasting satisfaction. Join us in shaping memorable stays and providing a warm, reliable welcome to all who choose the Atlanta Airport Marriott Gateway.
Key Responsibilities
- Safely and efficiently operate a hotel shuttle bus on scheduled routes to and from Hartsfield-Jackson Atlanta International Airport.
- Greet guests warmly, assist with luggage loading and unloading, and ensure their comfort during transit.
- Maintain a professional and courteous demeanor at all times, providing excellent customer service.
- Adhere strictly to all traffic laws, company policies, and safety regulations.
- Conduct pre-trip and post-trip vehicle inspections, reporting any maintenance issues promptly.
- Keep accurate records of passenger counts, mileage, and fuel consumption.
- Maintain the cleanliness and presentation of the shuttle vehicle, both interior and exterior.
- Communicate effectively with hotel front desk and dispatch regarding shuttle status and guest needs.
- Respond to guest inquiries and provide local information or directions as requested.
- Be available for varying shifts, including early mornings, evenings, weekends, and holidays.
Required Skills
- Valid Class C (or higher) Driver's License with a clean driving record.
- Minimum of 2 years (24 months) of professional driving experience, preferably in a shuttle or commercial passenger transport role.
- Excellent knowledge of Atlanta city roads and Hartsfield-Jackson Atlanta International Airport vicinity.
- Strong customer service and interpersonal communication skills.
- Ability to lift and carry luggage weighing up to 50 lbs.
- Punctual and reliable with a strong work ethic.
- Ability to operate a multi-passenger vehicle safely and smoothly.
- Basic mechanical aptitude to identify and report vehicle issues.
Preferred Qualifications
- High school diploma or GED equivalent.
- Experience driving larger passenger vans or buses.
- Previous experience in the hospitality industry.
- Fluency in multiple languages is a plus.
- Familiarity with GPS navigation systems and real-time traffic applications.
Perks & Benefits
- Competitive hourly wage with opportunities for gratuities.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- 401(k) retirement plan with company match.
- Travel discounts at Marriott properties worldwide.
- Opportunities for career advancement within Marriott International.
- Complimentary meals during shifts.
- Uniforms provided.
- Employee assistance programs.
How to Apply
If you are a dedicated and safety-conscious professional ready to provide exceptional service, we invite you to apply! Please click on the application link below to submit your resume and complete our online application. We look forward to reviewing your qualifications and potentially welcoming you to the Atlanta Airport Marriott Gateway team.