About Company
Shopify is a leading global commerce company, providing trusted tools to start, run, market, and manage a retail business of any size. We believe in empowering entrepreneurs worldwide, creating a vibrant ecosystem where businesses can thrive and grow. Our mission is to make commerce better for everyone, and we achieve this by constantly innovating and building powerful, easy-to-use technology. With millions of merchants using our platform across over 175 countries, Shopify is at the forefront of the e-commerce revolution. We foster a culture of creativity, collaboration, and continuous learning, encouraging our team members to take ownership, solve complex problems, and make a significant impact on the global economy. Join us and be a part of a dynamic team dedicated to shaping the future of commerce.
Job Description
Are you a passionate and skilled UX Designer with a keen eye for detail and a deep understanding of user behavior? Do you thrive in environments where you can directly impact the success of millions of merchants? Shopify is looking for a talented Shopify UX Designer to join our innovative team, focusing on enhancing the user experience across our core platform features and new product initiatives. In this role, you will be instrumental in designing intuitive, engaging, and effective user interfaces that empower entrepreneurs and simplify complex e-commerce challenges. You will work closely with product managers, engineers, researchers, and other designers to bring cutting-edge solutions to life, from initial concept to launch and iteration. This is a unique opportunity to contribute to a platform that defines the future of digital retail, directly influencing how businesses operate and succeed online. We are seeking someone who is not only proficient in design tools and methodologies but also possesses a strong strategic mindset, capable of translating business requirements and user needs into compelling design solutions. If you are excited by the prospect of crafting seamless experiences for a global audience and are eager to make a tangible difference in the world of commerce, we encourage you to apply. This position offers significant growth opportunities within a fast-paced, supportive, and globally distributed team.
Key Responsibilities
- Conduct comprehensive user research, including interviews, usability testing, and data analysis, to understand merchant needs and pain points.
- Translate research findings, business requirements, and technical constraints into user flows, wireframes, prototypes, and high-fidelity mockups.
- Collaborate closely with product managers, engineers, and other stakeholders to define product strategy, roadmap, and design specifications.
- Champion user-centered design principles and best practices throughout the product development lifecycle.
- Iterate on designs based on feedback, user testing results, and market trends to continuously improve the user experience.
- Maintain and evolve our design system, ensuring consistency and scalability across the Shopify platform.
- Present design concepts and rationales clearly and persuasively to diverse audiences.
- Stay informed about industry trends, emerging technologies, and competitor products to identify opportunities for innovation.
Required Skills
- Proven experience as a UX Designer, Product Designer, or similar role, with a strong portfolio showcasing user-centered design solutions.
- Proficiency with design and prototyping tools such as Figma, Sketch, Adobe XD, or similar.
- Solid understanding of user-centered design principles, information architecture, and usability best practices.
- Experience with conducting user research, including qualitative and quantitative methods.
- Ability to articulate design decisions and rationale effectively to cross-functional teams.
- Excellent communication, collaboration, and interpersonal skills.
- Experience designing for web and mobile platforms, with an understanding of responsive design.
Preferred Qualifications
- Bachelor's degree in Human-Computer Interaction, Design, Computer Science, or a related field.
- Experience designing for e-commerce platforms or SaaS products, particularly those targeting small to medium-sized businesses.
- Familiarity with the Shopify ecosystem and its capabilities.
- Basic understanding of front-end development technologies (HTML, CSS, JavaScript) to facilitate effective communication with engineers.
- Experience working in an Agile development environment.
Perks & Benefits
- Competitive salary and stock options.
- Comprehensive health, dental, and vision insurance.
- Flexible work environment and remote-first culture.
- Paid time off and generous parental leave policies.
- Learning and development opportunities, including workshops and conferences.
- Wellness programs and employee assistance initiatives.
- Opportunities for career growth and professional advancement.
- Employee discount on Shopify plans and products.
How to Apply
Interested candidates are encouraged to apply by clicking on the application link below. Please include a resume and a link to your online portfolio showcasing your best work and demonstrating your design process. We look forward to reviewing your application and learning more about how you can contribute to the Shopify team.