About Company
Shopify is a leading global commerce company providing essential internet infrastructure for commerce, offering a platform and services that help merchants of all sizes build, run, and grow their businesses. We believe the future of commerce has more voices, not fewer, so we’re building a platform that makes it simple for anyone, anywhere, to sell. From independent entrepreneurs to major brands, Shopify empowers businesses to create exceptional customer experiences and thrive in an ever-evolving digital landscape. Join our mission to make commerce better for everyone.
Job Description
Are you a seasoned Product Manager with a passion for e-commerce and a deep understanding of the Shopify ecosystem? Shopify is seeking a dynamic and innovative Shopify Product Manager to join our growing team. In this hybrid role, based in West End, Decatur, you will be instrumental in defining and executing the product strategy for new initiatives focused on empowering our merchants through the Shopify platform. You will be responsible for identifying critical merchant needs, analyzing market trends, and translating these insights into actionable product roadmaps that drive growth and enhance the merchant experience. This role requires a blend of strategic vision, technical acumen, and exceptional communication skills to collaborate with cross-functional teams, including engineering, design, marketing, and sales. If you thrive in a fast-paced environment and are excited by the opportunity to shape the future of commerce for businesses in the West End, Decatur region and beyond, we encourage you to apply. You’ll champion features from conception to launch, ensuring they align with our strategic objectives and deliver tangible value to our diverse merchant base, leveraging the full power of Shopify’s robust platform.
Key Responsibilities
- Define, own, and execute the product vision, strategy, and roadmap for specific Shopify-powered initiatives, ensuring alignment with overall company goals.
- Conduct comprehensive market research, competitive analysis, and gather deep merchant insights to identify pain points, opportunities, and unmet needs.
- Translate complex business requirements and user stories into detailed product specifications, prototypes, and acceptance criteria for engineering teams.
- Prioritize and manage the product backlog effectively, making data-driven decisions on feature development and release schedules.
- Collaborate closely with engineering, design, marketing, sales, and support teams throughout the product lifecycle, from ideation to launch and iteration.
- Monitor, analyze, and report on product performance metrics, identifying areas for improvement and driving continuous optimization.
- Act as a subject matter expert on the Shopify platform, staying current with new features, apps, APIs, and the broader e-commerce landscape.
- Champion the voice of the merchant within the organization, advocating for solutions that solve real-world problems and enhance their success on Shopify.
- Contribute to a culture of innovation and collaboration within the hybrid team environment in West End, Decatur.
Required Skills
- 5+ years of experience in Product Management, specifically with e-commerce platforms.
- Deep expertise and hands-on experience with the Shopify platform (Storefront, Admin, APIs, App Store).
- Proven track record of defining and launching successful digital products.
- Strong understanding of agile product development methodologies (Scrum, Kanban).
- Exceptional analytical skills, with the ability to interpret data and make informed product decisions.
- Excellent written and verbal communication skills, capable of articulating complex ideas to diverse audiences.
- Experience in stakeholder management and cross-functional team leadership.
- Ability to thrive in a fast-paced, dynamic environment.
Preferred Qualifications
- Bachelor's degree in Computer Science, Engineering, Business, or a related field; MBA is a plus.
- Experience with other e-commerce platforms or SaaS products.
- Familiarity with UX/UI design principles and tools.
- Experience with A/B testing and experimentation frameworks.
- Knowledge of digital marketing strategies and tools.
- Prior experience working in a hybrid or remote-first company culture.
Perks & Benefits
- Competitive salary and equity package.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and parental leave policies.
- Learning and development opportunities to fuel your growth.
- Flexible hybrid work environment, blending office collaboration with remote flexibility.
- Wellness programs and resources to support your well-being.
- Employee assistance program.
- Team events and opportunities for connection.
- Contribution to your home office setup.
How to Apply
Ready to help shape the future of commerce with Shopify? We’re excited to see your application! Please ensure your resume highlights your relevant product management experience and your proficiency with the Shopify platform. Click on the application link below to submit your application directly through our careers portal.