Shopify Administrative Assistant – Work From Home

🏢 Shopify📍 Baltimore, Maryland💼 Full-Time💻 Remote🏭 E-commerce, Technology💰 $45,000 - $65,000 per year

About Company

Shopify is a leading global commerce company providing essential internet infrastructure for commerce, offering tools to start, run, market, and manage a retail business of any size. From entrepreneurs to global brands, Shopify empowers millions of merchants in over 175 countries to build, scale, and manage their online presence. We are passionate about making commerce better for everyone, and our team is committed to innovation, merchant success, and a collaborative, inclusive environment. We believe in building a company that we’re proud to belong to, one that values diversity, continuous learning, and making a real impact on the world of commerce. Join us and help shape the future of commerce.

Job Description

This is a fantastic opportunity for a highly organized, proactive, and tech-savvy individual to join Shopify as a Work From Home Administrative Assistant. In this critical remote role, you will provide comprehensive administrative and operational support to various teams and leaders across our dynamic organization, specifically focusing on tasks related to our Shopify platform ecosystem. You’ll be instrumental in ensuring smooth day-to-day operations by managing schedules, coordinating projects, handling communications, and leveraging your expertise with Shopify tools to assist with merchant-facing and internal initiatives. This role requires exceptional attention to detail, strong communication skills, and the ability to thrive independently in a fast-paced, virtual environment. If you’re passionate about e-commerce, love problem-solving, and excel at keeping things running efficiently from a home office, we invite you to be a vital part of our mission to make commerce better for everyone. You will directly contribute to the productivity and success of our teams, supporting them in delivering world-class service and innovation to our global merchant base.

Key Responsibilities

  • Manage complex calendars, schedule meetings, and coordinate virtual events across different time zones.
  • Prepare and edit correspondence, reports, presentations, and other documents using various software.
  • Assist with data entry, data management, and reporting within internal systems and potentially the Shopify admin interface.
  • Organize and maintain digital files and records, ensuring easy accessibility and compliance.
  • Coordinate travel arrangements (when applicable for team meetings) and process expense reports accurately.
  • Facilitate internal and external communications, acting as a liaison for various stakeholders.
  • Support project coordination, including tracking deadlines, organizing materials, and following up on action items.
  • Handle confidential information with discretion and professionalism.
  • Onboard new team members by preparing necessary documentation, access, and introductory materials.
  • Research and compile information as needed for various business objectives.
  • Provide ad-hoc administrative support to ensure the efficient functioning of remote teams.
  • Utilize Shopify's platform functionalities to assist with content updates, product information management, or order processing support as required.

Required Skills

  • Minimum 2 years of experience in an administrative support role, preferably in a remote setting.
  • Proven proficiency with Google Workspace (Gmail, Calendar, Docs, Sheets, Slides) or Microsoft Office Suite.
  • Familiarity with the Shopify platform, either as a merchant, user, or support professional.
  • Excellent written and verbal communication skills.
  • Strong organizational and time management abilities with exceptional attention to detail.
  • Ability to work independently, prioritize tasks, and manage multiple projects simultaneously in a remote environment.
  • High degree of professionalism and discretion when handling sensitive information.
  • Strong problem-solving skills and a proactive approach to anticipating needs.
  • Reliable internet connection and a dedicated home office setup.

Preferred Qualifications

  • Experience working in a fast-paced technology or e-commerce company.
  • A degree or certification in Business Administration or a related field.
  • Proficiency with project management software (e.g., Asana, Trello, Jira).
  • Experience with virtual communication tools beyond standard video conferencing (e.g., Slack, internal wikis).
  • Basic understanding of e-commerce operations, online retail, or digital marketing.

Perks & Benefits

  • Comprehensive health, dental, and vision insurance for you and your dependents.
  • Generous paid time off, including vacation, sick leave, and company holidays.
  • Home office stipend to help create a productive work environment.
  • Opportunities for professional development and continuous learning.
  • Employee stock purchase plan (ESPP) and retirement savings plan with company match.
  • Paid parental leave and family support programs.
  • Access to mental wellness resources and employee assistance programs.
  • A vibrant, inclusive, and supportive remote work culture with regular virtual team events.
  • Discounts on Shopify apps and services for personal use.

How to Apply

Ready to make an impact with a company that’s shaping the future of commerce? We encourage you to review the full details of this exciting opportunity and submit your application by clicking the link below. Please ensure your resume and cover letter highlight your administrative experience, your familiarity with Shopify or e-commerce, and your ability to thrive in a remote work environment. We look forward to reviewing your application!

Apply Now

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