About Company
Purple Moon Boutique is a charming and vibrant fashion destination nestled in the heart of Downtown Palatine, IL. We specialize in curating unique and stylish apparel, accessories, and gifts that empower our customers to express their individuality. As a locally-owned business, we pride ourselves on providing exceptional customer service, a welcoming atmosphere, and a carefully selected collection that reflects the latest trends and timeless elegance. Our growing online presence, powered by Shopify, is an integral part of our mission to reach and serve a broader community, ensuring a seamless shopping experience both in-store and online.
Job Description
We are seeking a highly organized, detail-oriented, and proactive Shopify Administrative Assistant to join our dedicated team in Downtown Palatine. This crucial role supports the daily operations of Purple Moon Boutique, with a significant focus on managing and optimizing our Shopify e-commerce platform. The ideal candidate will be instrumental in ensuring smooth administrative workflows, maintaining accurate product listings, processing online orders efficiently, and providing general support to our management team. This is an exciting opportunity for someone with a passion for retail, e-commerce, and administrative excellence to contribute directly to the growth and success of a beloved local boutique. If you’re ready to hit the ground running and make an immediate impact in a dynamic retail environment, we encourage you to apply.
Key Responsibilities
- Manage and maintain all product listings on the Shopify platform, including accurate descriptions, high-quality images, pricing, and inventory levels.
- Process and fulfill online orders promptly and accurately, coordinating shipping and handling logistics with external carriers.
- Respond to customer inquiries related to online orders, product availability, and general store information via email or phone.
- Perform general administrative duties such as scheduling, data entry, filing, and managing office supplies.
- Assist with social media scheduling and content creation to promote new arrivals and special promotions.
- Monitor website performance and report on key e-commerce metrics to identify areas for improvement.
- Support in-store operations by assisting with merchandising, inventory checks, and customer service as needed.
- Collaborate with the marketing team to execute online campaigns and update website content.
Required Skills
- Proven experience (2+ years) in an administrative or e-commerce support role.
- Demonstrable proficiency with the Shopify platform, including product management, order fulfillment, and basic analytics.
- Excellent organizational and time management skills with the ability to prioritize tasks effectively.
- Strong attention to detail and accuracy in data entry and record-keeping.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or Google Workspace.
- Exceptional written and verbal communication skills.
- Ability to work independently and as part of a small, collaborative team.
Preferred Qualifications
- Associate's or Bachelor's degree in Business Administration, Marketing, or a related field.
- Experience with basic graphic design tools (e.g., Canva) for creating social media content.
- Familiarity with local retail trends and fashion industry knowledge.
- Prior experience working in a boutique or small business environment.
Perks & Benefits
- Competitive hourly wage with opportunities for growth.
- Employee discounts on all boutique merchandise.
- A supportive and friendly work environment in a charming downtown setting.
- Opportunity to make a tangible impact on a local, growing business.
- Paid time off and holiday pay.
- Free downtown parking.
How to Apply
Interested candidates are invited to click the application link below to submit their resume and a cover letter detailing their relevant experience and why they are a perfect fit for Purple Moon Boutique. We look forward to reviewing your application!