About Company
Shell is a global group of energy and petrochemical companies with an average of 87,000 employees in more than 70 countries. We use advanced technologies and take an innovative approach to help build a sustainable energy future. We aim to meet the world’s growing demand for energy in ways that are economically, environmentally, and socially responsible. From exploration to retail, our diverse portfolio and commitment to innovation drive us forward. At Shell, we value diversity, inclusion, and a culture where everyone feels respected and has the opportunity to make a meaningful impact. Join a company that is not only a leader in the energy sector but also deeply committed to sustainability and community development. We foster a collaborative environment where bright minds can thrive and contribute to solutions that power progress, making a tangible difference in communities worldwide.
Job Description
Are you a seasoned operations professional with a passion for excellence, efficiency, and safety? Shell is looking for an experienced Operations Manager to oversee critical operational functions within our West Hartford, Connecticut region. This pivotal role involves managing the day-to-day operations of our facilities and distribution networks, ensuring optimal performance, compliance with stringent safety and environmental standards, and the achievement of strategic business objectives. You will be instrumental in driving operational improvements, enhancing productivity, and fostering a culture of continuous improvement across all operational facets. The ideal candidate will possess strong leadership skills, a deep understanding of operational logistics, and a proven track record in managing complex industrial or retail operations. This is an exciting opportunity to join a global energy leader and contribute directly to our operational success and commitment to delivering energy responsibly and efficiently to our customers. We are seeking a proactive problem-solver who can navigate dynamic challenges, optimize resources, and inspire a team to deliver exceptional results. Your expertise will directly impact our regional efficiency and contribute to Shell’s broader mission to provide more and cleaner energy solutions for the future. We believe in empowering our managers with the autonomy and resources to lead effectively, while providing robust support structures and continuous career development opportunities.
Key Responsibilities
- Manage daily operational activities, ensuring strict adherence to all safety, health, environmental, and quality standards and regulatory requirements.
- Oversee resource allocation, including personnel, equipment, and materials, to optimize efficiency, productivity, and cost-effectiveness.
- Develop, implement, and monitor operational budgets, striving for fiscal responsibility without compromising operational integrity or safety.
- Lead, mentor, and develop a diverse team of operational staff, fostering a high-performance culture and promoting continuous professional development.
- Identify and implement process improvements, technological advancements, and best practices to enhance operational efficiency, reduce waste, and improve service delivery.
- Ensure comprehensive compliance with all local, state, and federal regulations, as well as Shell's rigorous internal policies and procedures.
- Collaborate effectively with supply chain, sales, maintenance, and other cross-functional teams to ensure seamless integration and operational synergy.
- Conduct regular performance reviews, provide constructive feedback, and establish clear performance goals for direct reports.
- Manage operational risks proactively, developing robust contingency plans to mitigate potential disruptions and ensure business continuity.
- Analyze operational data, metrics, and key performance indicators (KPIs) to identify trends, pinpoint areas for improvement, and generate insightful reports for senior management.
Required Skills
- Minimum of 5-7 years of progressive experience in operations management within an industrial, logistics, or large-scale retail environment.
- Proven ability to lead, motivate, and develop diverse teams in a dynamic operational setting.
- Strong understanding of safety protocols, environmental regulations, and quality management systems (e.g., ISO standards).
- Excellent analytical, problem-solving, and strategic decision-making skills with a data-driven approach.
- Proficiency in operational planning, budgeting, forecasting, and performance management tools and techniques.
- Exceptional communication, negotiation, and interpersonal skills, capable of engaging with all levels of the organization.
- Demonstrated ability to manage complex projects and multiple priorities simultaneously under pressure.
- Bachelor’s degree in Business Administration, Engineering, Supply Chain Management, Operations Management, or a closely related field.
Preferred Qualifications
- Master’s degree in Business Administration (MBA) or a relevant technical discipline.
- Experience with Lean Six Sigma methodologies, Kaizen, or other continuous improvement frameworks and certifications.
- Direct familiarity with the oil & gas, energy, or chemical sector operations and industry-specific challenges.
- Certifications in project management (e.g., PMP) or supply chain management (e.g., CSCP).
Perks & Benefits
- Competitive base salary and a performance-based bonus structure reflecting individual and company success.
- Comprehensive health, dental, and vision insurance plans, including family coverage options.
- Generous paid time off, including vacation, sick leave, and company-recognized holidays.
- Robust 401(k) retirement plan with attractive company matching contributions.
- Company-paid life insurance and short/long-term disability benefits.
- Employee assistance program offering confidential support for personal and work-related challenges.
- Tuition reimbursement and extensive learning, training, and professional development opportunities.
- Opportunities for global career advancement and mobility within a leading international energy company.
- Employee wellness programs, fitness initiatives, and exclusive discounts on Shell products and services.
How to Apply
Eager to drive operational excellence with Shell? If you meet the qualifications and are ready for a challenging yet rewarding career, we encourage you to apply. Please click on the application link below to submit your detailed resume and a compelling cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application and exploring how your skills and experience align with our team’s needs and our commitment to powering progress.