About Company
ACSS Security Services is a highly respected and established security provider based in Leeds, dedicated to delivering exceptional security solutions across a diverse range of sectors, including corporate, retail, construction, and events. With a strong commitment to professionalism, integrity, and client satisfaction, we pride ourselves on our highly trained and customer-focused security personnel. We foster a supportive and dynamic work environment where every team member is valued and empowered to contribute to the safety and success of our clients’ operations and events. Joining ACSS means becoming part of a dedicated team that is at the forefront of protecting people, property, and reputations.
Job Description
Are you passionate about ensuring safety and delivering outstanding customer service in a lively event atmosphere? ACSS Security Services is actively seeking vigilant and enthusiastic Security Stewards to join our dedicated team for exciting event nights across Horsforth, Leeds, and the wider region.
This vital role places you at the heart of various events – from concerts and festivals to sporting fixtures and corporate functions – ensuring a secure, welcoming, and enjoyable experience for all attendees. As an Event Night Security Steward, you are often the first point of contact for guests, making your professionalism and approachability paramount. You will be responsible for maintaining order, managing crowd flow, responding to incidents, and generally being a reassuring presence that upholds the highest standards of safety and security.
We are looking for individuals who can combine a strong sense of responsibility with excellent interpersonal skills. You’ll need to be quick-thinking, calm under pressure, and capable of making sound decisions in fast-paced environments. While your primary duty is security, your role extends far beyond merely enforcing rules; you will be an ambassador for the event, offering assistance, directions, and a friendly face.
If you possess a valid SIA Door Supervisor licence, have a keen eye for detail, and are eager to contribute to memorable and safe event experiences, we want to hear from you. This is a fantastic opportunity for those seeking flexible working hours and the chance to be part of the vibrant event scene in Leeds. Join ACSS Security Services and help us create secure and positive environments where great memories are made.
Key Responsibilities
- Maintain a highly visible and reassuring presence to deter potential security threats and provide assistance to event-goers.
- Control access points, including checking tickets, passes, and accreditation, ensuring only authorised personnel enter restricted areas.
- Conduct thorough and polite bag and body searches as required, in line with established security protocols.
- Manage crowd flow and direct attendees effectively to prevent congestion and ensure smooth movement throughout venues.
- Respond promptly and appropriately to incidents such as anti-social behaviour, conflict, or medical emergencies, escalating to senior staff or emergency services when necessary.
- Provide accurate information and directions to guests, offering exceptional customer service and enhancing their overall event experience.
- Actively monitor specific zones or designated areas for any suspicious activity, security breaches, or health and safety hazards.
- Liaise effectively with event organisers, venue management, emergency services, and other security personnel to ensure coordinated operations.
- Complete incident reports and other administrative documentation accurately and in a timely manner.
- Adhere strictly to all company policies, venue regulations, and relevant health and safety legislation.
Required Skills
- Valid SIA Door Supervisor licence (essential)
- Excellent communication and interpersonal skills, with the ability to engage positively with diverse groups of people
- Strong observational skills and attention to detail
- Ability to remain calm, professional, and effective under pressure
- A customer-focused attitude with a commitment to providing outstanding service
- Reliability, punctuality, and a strong work ethic
- Physical fitness to stand and walk for extended periods, often outdoors in varying weather conditions
- Basic knowledge of health and safety procedures
Preferred Qualifications
- Previous experience in event security, stewarding, or a customer-facing role
- First Aid at Work qualification
- Conflict Resolution and De-escalation training
- Local knowledge of event venues and public areas in Horsforth and wider Leeds
Perks & Benefits
- Competitive hourly rates with opportunities for advancement
- Flexible working hours to fit around your schedule
- Opportunity to work at a wide variety of exciting and high-profile events
- Ongoing training and professional development to enhance your skills
- A supportive and collaborative team environment
- Direct contribution to public safety and the success of local events
How to Apply
If you are ready to take on this dynamic and rewarding role, we encourage you to apply today! Please click on the application link below to submit your application directly. Ensure your CV highlights your relevant experience and your valid SIA Door Supervisor licence details. We look forward to reviewing your application.