About Company
Zenith Bank Plc stands as one of Nigeria’s largest and most respected financial institutions, renowned for its innovation, customer-centric approach, and robust financial performance. With a commitment to ethical practices and sustainable growth, Zenith Bank has consistently been at the forefront of the banking industry, leveraging technology to deliver superior services. Our extensive network of branches across Nigeria and key international financial centers is powered by a dedicated team of professionals who embody excellence and integrity. Joining Zenith Bank means becoming part of a legacy of success and a future of innovation, where your contributions are valued, and your career growth is prioritized. We foster a dynamic and inclusive work environment that encourages continuous learning and professional development, empowering our employees to achieve their full potential while contributing to the bank’s overarching mission of exceptional service delivery.
Job Description
Zenith Bank Plc is seeking a highly organized, proactive, and detail-oriented individual to fill the pivotal role of Secretary – Office Assistant, Documentation at our esteemed Ikot Ekpene Road branch in Uyo, Akwa Ibom State. This full-time, on-site position is crucial for maintaining the seamless administrative operations of our busy banking environment. As the first point of contact for many clients and internal stakeholders, you will be instrumental in creating a positive and efficient atmosphere.
Your core responsibilities will encompass comprehensive secretarial support, meticulous documentation management, and general office administration. You will be tasked with handling sensitive information with utmost confidentiality, ensuring all communications are professional, and that records are accurate and easily retrievable. This role demands excellent organizational skills, a strong command of office software, and the ability to multitask effectively in a fast-paced setting. You will play a vital role in supporting our management team and various departments, contributing directly to the branch’s operational efficiency and client satisfaction. This is an exceptional opportunity for a dedicated professional to grow their career within a leading financial institution, contributing significantly to our continued success and upholding our reputation for excellence. We are looking for someone who is not just an administrator but a proactive problem-solver and an integral part of our team.
Key Responsibilities
- Manage and prioritize daily administrative tasks, including scheduling appointments, coordinating meetings, and preparing meeting rooms.
- Handle all incoming and outgoing correspondence, including emails, letters, and memos, ensuring timely distribution and appropriate filing.
- Maintain and organize both physical and electronic filing systems, ensuring all documents are accurately categorized, securely stored, and readily accessible.
- Prepare and format various documents, reports, presentations, and spreadsheets using Microsoft Office Suite with high accuracy and professionalism.
- Act as the primary point of contact for visitors, clients, and internal staff, directing inquiries appropriately and providing a welcoming front-desk experience.
- Assist in managing office supplies inventory, placing orders, and ensuring the office is well-stocked and operational.
- Perform data entry tasks, ensuring the integrity and confidentiality of all entered information.
- Support other departments and staff with ad-hoc administrative duties as required, fostering a collaborative work environment.
- Ensure compliance with the bank's internal policies and procedures, particularly regarding documentation and data handling.
- Manage travel arrangements and expense reports for senior staff members when necessary.
Required Skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Exceptional written and verbal communication skills
- Strong organizational and time management abilities with keen attention to detail
- Proven ability to maintain confidentiality and exercise discretion
- Excellent interpersonal skills and a professional demeanor
- Ability to multitask and prioritize tasks effectively in a dynamic environment
- High level of accuracy in data entry and document preparation
Preferred Qualifications
- Higher National Diploma (HND) or Bachelor's Degree in Business Administration, Secretarial Studies, Office Technology Management, or a related field
- Previous experience as a Secretary, Office Assistant, or in a similar administrative role, preferably within the banking or financial services industry
- Familiarity with banking operations and regulatory compliance
- Experience with office management software or CRM systems
Perks & Benefits
- Competitive monthly salary
- Comprehensive health insurance coverage
- Robust pension scheme
- Opportunities for professional development and career advancement within a leading financial institution
- A supportive, inclusive, and dynamic work environment
- Paid time off and holidays
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure your resume highlights your relevant experience and skills.