About Company
Salesforce, the global leader in customer relationship management (CRM), empowers companies of all sizes and industries to connect with their customers in a whole new way. Founded on a new model for technology — a cloud-based, subscription-driven service — Salesforce has grown into one of the largest and most innovative enterprise software companies in the world. Our core values of Trust, Customer Success, Innovation, and Equality guide everything we do, from our groundbreaking products to our commitment to making a positive impact on the world. We believe that business is the greatest platform for change and we’re dedicated to creating a diverse, inclusive, and equitable workplace where everyone can thrive. Joining Salesforce means becoming part of a vibrant ecosystem that’s constantly pushing the boundaries of what’s possible, driving technological advancements, and fostering a culture of continuous learning and growth. We are committed to building a workforce that reflects the customers and communities we serve, ensuring that every voice is heard and valued.
Job Description
We are seeking a highly motivated and detail-oriented Salesforce HR Coordinator to join our dynamic team in Memphis, Tennessee. This pivotal role will be instrumental in ensuring the smooth and efficient operation of our Human Resources department, with a particular focus on leveraging the Salesforce platform for various HR processes. As a Salesforce HR Coordinator, you will provide comprehensive administrative and operational support across all HR functions, including recruitment, onboarding, employee relations, benefits administration, data management, and compliance. Your expertise in Salesforce will be crucial for maintaining accurate employee records, generating insightful reports, automating workflows, and ensuring data integrity within our HRIS system, which is integrated with or leverages Salesforce capabilities. You will act as a key point of contact for employee inquiries, assisting with policy interpretation, navigating HR procedures, and connecting them with appropriate resources. This role requires exceptional organizational skills, a proactive approach to problem-solving, and a strong understanding of HR best practices and confidentiality. You will play a vital role in enhancing the employee experience, contributing to a positive and productive work environment, and supporting our mission to foster a culture of equality and success. The ideal candidate will be adept at multitasking, comfortable with technology, particularly Salesforce, and possess a genuine passion for people and HR operations. This is an exciting opportunity to contribute to a world-class organization and grow your career within a supportive and innovative environment.
Key Responsibilities
- Manage and maintain employee data and records within Salesforce and integrated HRIS platforms, ensuring accuracy and compliance.
- Assist with the full employee lifecycle, including recruitment coordination, onboarding new hires, offboarding processes, and internal transfers.
- Generate HR reports and dashboards using Salesforce, providing data-driven insights to HR business partners and leadership.
- Support benefits administration, including enrollment, changes, and responding to employee inquiries regarding benefits programs.
- Act as the primary point of contact for employee HR-related questions, providing timely and accurate information or escalating as appropriate.
- Coordinate HR-related meetings, training sessions, and employee engagement events.
- Ensure adherence to company policies, procedures, and legal compliance requirements.
- Assist in the development and implementation of HR programs and initiatives.
- Maintain confidentiality of all sensitive HR information.
- Collaborate with various departments to streamline HR processes and enhance the overall employee experience.
- Troubleshoot basic Salesforce HR system issues and collaborate with IT or HRIS specialists for resolution.
- Contribute to continuous improvement initiatives for HR operations, particularly leveraging Salesforce features.
Required Skills
- 2+ years of experience in an HR Coordinator or similar administrative role.
- Demonstrated proficiency with Salesforce CRM or Salesforce HR Cloud (e.g., Workday integrated with Salesforce).
- Strong understanding of HR principles, practices, and employment law.
- Excellent communication and interpersonal skills, both written and verbal.
- Exceptional organizational and time management abilities, with a keen eye for detail.
- Ability to handle confidential information with discretion and integrity.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Proven ability to work independently and as part of a team in a fast-paced environment.
- Problem-solving aptitude and a proactive approach to task completion.
Preferred Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Salesforce Administrator certification or equivalent hands-on experience.
- Experience with other HRIS systems (e.g., Workday, SAP SuccessFactors, Oracle HCM).
- Familiarity with data analytics and reporting tools within HR contexts.
- Prior experience in a global or large enterprise environment.
Perks & Benefits
- Comprehensive health, dental, and vision insurance plans.
- Generous paid time off, including vacation, sick leave, and holidays.
- 401(k) retirement plan with company match.
- Life and disability insurance.
- Employee stock purchase program.
- Wellness programs and resources.
- Opportunities for professional development and continuous learning.
- Access to a vast network of mentors and industry experts.
- Diverse and inclusive company culture.
- Volunteer time off (VTO) to support community initiatives.
- Modern, collaborative office environment.
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and cover letter. Please ensure your application highlights your relevant experience and proficiency with Salesforce in an HR context. We look forward to reviewing your application and exploring how your skills can contribute to our team.