About Company
H&M Hennes & Mauritz AB is a Swedish multinational retail-clothing company, known for its fast-fashion clothing for men, women, teenagers, and children. Founded in 1947, H&M is one of the world’s largest fashion retailers, operating in numerous countries worldwide with thousands of stores. Our mission is to make great design and quality available to everyone, always in a sustainable way. We believe in our people and their ability to grow, develop, and contribute to our success. At H&M, you’ll find a dynamic, inclusive, and creative environment where your ideas are valued, and your career can flourish. We are committed to fostering a culture of teamwork, customer focus, and continuous improvement, striving to inspire and empower our colleagues and customers alike. Join us and be part of shaping the future of fashion.
Job Description
Are you a natural leader with a passion for fashion and a drive to inspire others? H&M is seeking an enthusiastic and motivated Sales Supervisor to join our vibrant team in Stockholm. This is a unique opportunity for individuals who are eager to kickstart their career in retail management, even without prior supervisory experience. We believe in nurturing talent and providing the tools and training necessary for success. As a Sales Supervisor, you will be instrumental in creating an exceptional shopping experience for our customers, driving sales, and leading a diverse team of Sales Advisors. You’ll play a key role in maintaining visual merchandising standards, optimizing stock levels, and ensuring the store operates smoothly and efficiently. This position is perfect for someone who is customer-focused, enjoys a fast-paced environment, and is looking for a platform to grow into future leadership roles within the H&M family. You’ll gain invaluable hands-on experience in retail operations, team leadership, and customer service, all while being part of a global fashion brand. We are looking for someone with a proactive attitude, excellent communication skills, and a genuine interest in fashion and people. If you’re ready to take on a challenging yet rewarding role where every day brings new opportunities to learn and lead, we encourage you to apply!
Key Responsibilities
- Inspire and motivate the sales team to achieve daily, weekly, and monthly sales targets.
- Oversee daily store operations, including opening and closing procedures, cash handling, and stock management.
- Ensure high standards of visual merchandising and store presentation are consistently met.
- Provide exceptional customer service, handle customer inquiries, and resolve issues effectively.
- Train and onboard new Sales Advisors, ensuring they understand store policies and sales techniques.
- Monitor inventory levels and assist with stock replenishment and organization.
- Contribute to a positive and inclusive team environment, fostering collaboration and professional growth.
- Assist the Store Manager with administrative tasks and reporting as needed.
- Implement and enforce company policies and procedures to maintain operational efficiency and compliance.
- Identify opportunities for process improvement and contribute ideas for enhancing the customer experience.
Required Skills
- Strong communication and interpersonal skills
- Proven ability to work effectively in a team-oriented environment
- Customer service-oriented mindset
- Enthusiasm for fashion and retail
- Ability to work flexible hours, including weekends and holidays
- Basic computer proficiency
Preferred Qualifications
- Previous experience in a retail sales environment (any level)
- Fluency in Swedish and English
- Demonstrated ability to take initiative and problem-solve
Perks & Benefits
- Competitive salary and performance-based incentives
- Comprehensive health and wellness benefits
- Generous employee discount on H&M products
- Opportunities for career growth and advancement within a global company
- Extensive training and development programs
- A dynamic and inclusive work environment
- Pension scheme
- Paid time off
How to Apply
Ready to lead the fashion retail experience? Click on the application link below to submit your resume and cover letter. Tell us why you’re the perfect fit for H&M and what excites you about this Sales Supervisor role. We look forward to reviewing your application!