About Company
Vodacom Congo, a subsidiary of Vodacom Group, is a leading telecommunications company in the Democratic Republic of Congo. Since its inception, Vodacom Congo has been at the forefront of connecting people across the vast nation, providing innovative mobile and digital solutions. With a strong commitment to empowering communities and driving economic growth, we constantly strive to expand our network coverage, enhance service quality, and introduce cutting-edge technologies. Our mission is to transform lives through connectivity, fostering a digitally inclusive society. In Ituri Province, Vodacom Congo plays a vital role in enabling communication and access to information, supporting businesses, and connecting families in remote areas. Join our dynamic team and be part of a company that truly makes a difference in the lives of millions.
Job Description
Are you a natural leader with a proven track record in sales, eager to make a significant impact in a rapidly evolving market? Vodacom Congo is seeking a highly motivated and results-oriented Sales Manager to lead our territory operations in Bunia, Ituri Province. This pivotal role requires an individual who can not only meet and exceed sales targets but also inspire and develop a high-performing sales team. As the Sales Manager, you will be responsible for defining and executing comprehensive sales strategies tailored to the unique dynamics of the Bunia territory. You will manage the entire sales cycle, from market analysis and lead generation to client acquisition, retention, and fostering strong relationships with our distribution channels and key accounts. This role offers an exciting opportunity to drive business growth, expand our market share, and contribute directly to Vodacom Congo’s strategic objectives in a critical region. You will be at the forefront of bringing innovative telecommunications solutions to individuals and businesses, navigating local market complexities, and ensuring our services meet the evolving needs of our diverse customer base. Success in this role demands strategic thinking, exceptional interpersonal skills, and a relentless drive to achieve operational excellence in a competitive environment.
Key Responsibilities
- Develop and implement strategic sales plans to achieve and exceed monthly, quarterly, and annual sales targets for the Bunia territory.
- Lead, mentor, and motivate a team of sales representatives, providing ongoing coaching, performance management, and professional development.
- Identify new business opportunities, expand market share, and cultivate strong relationships with key customers, distributors, and partners.
- Conduct regular market analysis to understand local trends, competitor activities, and customer needs, adapting sales strategies accordingly.
- Manage the sales pipeline, forecast sales, and report on sales performance to senior management.
- Ensure compliance with company policies, procedures, and ethical standards across all sales operations.
- Oversee the effective deployment and management of Vodacom products and services within the territory.
- Resolve customer issues and complaints promptly and professionally, maintaining high levels of customer satisfaction.
- Collaborate with marketing and product development teams to provide feedback from the field and contribute to product innovation.
Required Skills
- Proven leadership and team management capabilities.
- Strong strategic sales planning and execution skills.
- Exceptional negotiation and closing abilities.
- Excellent communication and interpersonal skills in English and French.
- Deep understanding of sales principles, customer service practices, and market dynamics.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong problem-solving and decision-making aptitude.
Preferred Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Master’s degree or MBA is a plus.
- Fluency in local languages such as Swahili or Lingala.
- Previous experience in the telecommunications or FMCG industry in DRC.
- Demonstrated success in managing sales operations in a challenging market.
Perks & Benefits
- Competitive salary package and performance-based bonuses.
- Comprehensive health insurance for you and your family.
- Company car and fuel allowance for business travel.
- Opportunities for professional growth and career advancement within Vodacom Group.
- Extensive training and development programs.
- A dynamic and supportive work environment.
- Contribution to a leading telecommunications network that positively impacts millions of lives.
How to Apply
Interested candidates are encouraged to apply online by clicking the link below. Please ensure your CV and cover letter clearly demonstrate your experience and suitability for this role. Only shortlisted candidates will be contacted for an interview.