About Company
CVS Health is a leading healthcare company committed to helping people on their path to better health. Through our diverse services, including retail pharmacies, MinuteClinics, and healthcare benefits, we strive to make health and wellness more accessible and affordable. Our retail branches are crucial community hubs, providing essential products and services, from prescription medications to everyday household items. We are dedicated to creating an inclusive work environment where every colleague is respected, valued, and empowered to make a meaningful difference in the lives of our customers and communities. Join a company that prioritizes innovation, compassion, and a commitment to positive health outcomes.
Job Description
Are you a proactive and customer-focused individual with a passion for providing exceptional service? CVS Health in North Miami, Florida, is actively seeking a dynamic Sales Assistant to enhance our dedicated retail team. This pivotal role places you at the forefront of our customer interactions, where you will be instrumental in creating a positive and efficient shopping experience. As a Sales Assistant, you will engage directly with customers, offering expert assistance with product inquiries, helping them locate items, and ensuring a seamless checkout process. Your responsibilities will extend to maintaining the visual appeal of our store, including meticulous merchandising, accurate stocking, and ensuring the cleanliness and organization of sales areas. We are looking for someone with a keen eye for detail, strong communication skills, and an unwavering commitment to customer satisfaction. Beyond transactional duties, you will also play a key role in promoting our valued loyalty programs and special promotions, helping customers maximize their benefits. If you thrive in a fast-paced environment, enjoy connecting with people, and are eager to contribute to a team-oriented culture that supports growth and development, this opportunity is for you. This role offers a unique chance to grow your retail career within a nationally recognized healthcare brand, providing hands-on experience and a clear path for advancement. We believe in investing in our colleagues, providing comprehensive training and a supportive atmosphere where your contributions are celebrated.
Key Responsibilities
- Warmly greet all customers upon entry and offer proactive assistance with product selection and location.
- Efficiently and accurately process customer transactions using the Point-of-Sale (POS) system, managing cash, credit, and loyalty program redemptions.
- Maintain high standards of store cleanliness, organization, and visual merchandising, ensuring shelves are stocked and displays are appealing.
- Actively promote CVS Health's loyalty programs, special offers, and services to enhance customer engagement and drive sales.
- Address customer inquiries, resolve complaints, and handle returns or exchanges with professionalism and a problem-solving mindset.
- Assist with inventory management tasks, including receiving, unpacking, pricing, and replenishing merchandise on the sales floor.
- Ensure compliance with all company policies, procedures, and safety guidelines, including age-restricted sales protocols.
- Collaborate effectively with team members to achieve daily operational goals and contribute to a positive team environment.
- Support the Assistant Manager and Store Manager in various tasks to ensure smooth store operations.
Required Skills
- High School Diploma or GED equivalent.
- Minimum of 6 months of experience in a customer service or retail sales capacity.
- Excellent verbal communication and interpersonal skills, with a friendly and approachable demeanor.
- Proficiency in operating a POS system and handling cash accurately.
- Ability to work flexible hours, including evenings, weekends, and holidays, as per retail operational needs.
- Physical ability to stand for extended periods, lift up to 25 pounds, and perform repetitive motions.
Preferred Qualifications
- Previous experience in a pharmacy or healthcare-related retail environment.
- Demonstrated ability to upsell or cross-sell products and services.
- Bilingual proficiency (English/Spanish) to better serve our diverse customer base in North Miami.
Perks & Benefits
- Competitive hourly compensation with opportunities for performance-based raises.
- Comprehensive health, dental, and vision insurance options for eligible employees.
- Paid time off (PTO) and holiday pay.
- 401(k) retirement savings plan with company matching contributions.
- Generous employee discount on most in-store merchandise and services.
- Access to extensive training programs and clear pathways for career advancement within CVS Health.
- Supportive, inclusive, and diverse work environment dedicated to employee well-being.
- Opportunity to make a tangible difference in the health and wellness of the North Miami community.
How to Apply
Ready to make a difference? We encourage all qualified candidates to apply directly through our official careers portal. To submit your application for the Sales Assistant – Retail Branch position, please click on the application link below. Ensure your resume highlights your relevant customer service and retail experience.