About Company
The Warehouse Group is one of New Zealand’s most iconic and largest retailers, enriching the lives of Kiwis every day. Our diverse portfolio includes beloved brands such as The Warehouse, Warehouse Stationery, Noel Leeming, and Torpedo7, providing a vast array of products from everyday essentials to cutting-edge electronics. For over 40 years, we’ve been committed to making quality and desirable products affordable and accessible for all New Zealanders. We pride ourselves on fostering a dynamic, inclusive, and supportive work environment where our team members are empowered to learn, grow, and contribute meaningfully to their communities. With a strong focus on sustainability, ethical sourcing, and community engagement, joining The Warehouse Group means becoming part of a purpose-driven organisation that truly makes a difference. We believe in providing equal opportunities, celebrating diversity, and nurturing talent from the ground up, making us an ideal place to start or advance your career.
Job Description
Are you an enthusiastic, friendly, and motivated individual eager to launch your career in the vibrant world of retail? The Warehouse Group is thrilled to announce an opening for an Entry Level Sales Assistant in our bustling Auckland store, where *no prior experience is required*! This is a fantastic opportunity for someone keen to learn the ins and outs of retail, develop invaluable customer service skills, and become an integral part of a welcoming, high-performing team. As a Sales Assistant, you’ll be the friendly face of The Warehouse, delivering exceptional service to our valued customers. Your primary role will be to assist customers in finding the perfect products, answer their queries with confidence, and ensure their shopping experience is seamless and enjoyable. You’ll be involved in a wide range of tasks, from maintaining an organised and visually appealing sales floor to processing transactions accurately and efficiently. We’re not just looking for someone to process sales; we’re seeking individuals who are passionate about helping people, thrive in a fast-paced environment, and are eager to grow within a leading New Zealand company. Full comprehensive training will be provided, equipping you with all the knowledge and tools necessary to excel in your role. If you’re ready to embark on a rewarding journey where your enthusiasm and willingness to learn are your greatest assets, we strongly encourage you to apply! Join us and discover a career path filled with exciting development, community spirit, and the chance to make a real impact on our customers’ lives.
Key Responsibilities
- Provide outstanding, friendly, and efficient customer service to all shoppers.
- Actively assist customers with product selection, inquiries, and problem-solving.
- Operate point-of-sale systems and handle cash, credit, and other transactions accurately.
- Maintain a clean, tidy, and well-stocked sales floor, ensuring products are merchandised effectively.
- Assist with incoming deliveries, stock replenishment, and inventory organisation.
- Collaborate effectively with team members to achieve daily sales targets and store operational goals.
- Stay informed about new products, promotions, and store policies to better assist customers.
- Contribute to a positive, respectful, and inclusive work environment for colleagues and customers.
Required Skills
- Excellent verbal communication and interpersonal skills.
- A positive, can-do attitude and a strong willingness to learn.
- Ability to work effectively both independently and as part of a team.
- Reliability, punctuality, and a strong work ethic.
- Basic numeracy skills for handling transactions.
- Eligibility to work legally in New Zealand.
Preferred Qualifications
- While no experience is required, any previous experience in a customer-facing role (e.g., hospitality, volunteering) is a bonus.
- Familiarity with The Warehouse's product range and services.
- Flexibility to work various shifts, including weekends and public holidays, as retail demands.
Perks & Benefits
- Comprehensive paid training and ongoing professional development opportunities.
- Generous employee discounts across all The Warehouse Group brands.
- Clear pathways for career progression within one of New Zealand's largest retailers.
- A supportive, inclusive, and diverse team culture.
- Access to employee wellness programs and support services.
- Opportunities for flexible scheduling to support work-life balance (where operational allows).
How to Apply
Ready to start your retail journey with us? We encourage you to click on the application link below to submit your resume and a brief cover letter outlining why you’re excited about this entry-level opportunity. We look forward to hearing from you!