About Company
Presken Hotel & Resorts is a prominent and rapidly expanding hospitality group dedicated to providing exceptional guest experiences across Nigeria. With a commitment to comfort, luxury, and impeccable service, our hotels serve as a home away from home for travelers and a preferred venue for events. Our Ipaja, Lagos location is a vibrant hub, offering modern amenities, exquisite dining, and a tranquil environment for our guests. We pride ourselves on fostering a diverse and inclusive workplace where every team member is valued, respected, and empowered to contribute to our shared success. Join a team that believes in excellence, innovation, and creating unforgettable memories for every guest who walks through our doors. We are more than just a hotel; we are a community built on the principles of hospitality and continuous improvement.
Job Description
We are seeking a dedicated and meticulous Room Attendant to join our dynamic team at Presken Hotel & Resorts in Ipaja, Lagos. As a Room Attendant, you will play a crucial role in ensuring our guests enjoy a pristine, comfortable, and welcoming environment throughout their stay. Your commitment to cleanliness, attention to detail, and efficient service will directly contribute to the overall guest satisfaction and the reputation of our esteemed hotel. This role requires a high level of physical stamina, a keen eye for cleanliness standards, and the ability to work independently while also being a strong team player. You will be responsible for cleaning and servicing assigned rooms according to established standards and procedures, managing inventory of supplies, and reporting any maintenance issues promptly. If you are passionate about hospitality, take pride in your work, and are looking to grow your career in a supportive and professional setting, we encourage you to apply. We offer a structured training program, a positive work environment, and opportunities for advancement within our growing organization. This is an excellent opportunity for individuals who thrive in a fast-paced environment and are committed to delivering the highest standards of hotel cleanliness and guest service.
Key Responsibilities
- Clean and service assigned guest rooms daily, including making beds, dusting, vacuuming, cleaning bathrooms, and polishing furniture.
- Replenish guest room supplies (e.g., toiletries, towels, linen) according to hotel standards.
- Inspect rooms for any maintenance needs (e.g., faulty lights, leaking taps) and report issues promptly to the supervisor.
- Adhere strictly to all health, safety, and hygiene standards and procedures, including proper use of cleaning chemicals.
- Maintain cleanliness and organization of work areas, including linen closets and trolleys.
- Handle guest requests and inquiries politely and efficiently, or direct them to appropriate departments.
- Monitor and control supplies and amenities, ensuring efficient use and minimizing waste.
- Report any lost and found items according to hotel policy.
- Assist other team members as needed to ensure smooth operation of the housekeeping department.
- Participate in departmental meetings and training sessions to enhance skills and knowledge.
Required Skills
- Proven experience in housekeeping or a similar role, preferably in a hotel environment.
- Strong attention to detail and a high standard of cleanliness.
- Ability to work efficiently and complete tasks within designated timeframes.
- Good physical stamina and ability to lift, bend, and stand for extended periods.
- Basic knowledge of cleaning chemicals and their safe usage.
- Excellent time management and organizational skills.
- Ability to work independently and as part of a team.
- Reliable and punctual with a strong work ethic.
- Good communication and interpersonal skills.
Preferred Qualifications
- Secondary School Certificate (SSCE) or equivalent.
- Certification in hospitality or housekeeping management.
- Familiarity with hotel operating procedures and safety standards.
- Ability to speak basic English and local languages.
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health insurance package.
- Opportunities for career growth and professional development.
- Staff meals during shifts.
- Access to employee discounts on hotel services.
- A supportive and friendly work environment.
- Paid annual leave and public holidays.
- Uniform provided and laundry service.
How to Apply
Interested candidates who meet the above criteria are encouraged to apply by clicking on the application link below. Please ensure your CV is updated and highlights your relevant experience and skills. We look forward to receiving your application and potentially welcoming you to the Presken Hotel & Resorts family.