About Company
Shoppers Drug Mart is Canada’s leading retail drug store chain, with over 1,300 stores operating in prime locations across the country. We are a proud part of the Loblaw Companies Limited family, committed to providing a wide range of health, beauty, and convenience products and services to Canadians. At Shoppers Drug Mart, we believe in fostering a community-focused environment where our colleagues can thrive, develop, and make a real difference in the lives of our customers. We are dedicated to delivering exceptional service and creating a welcoming experience for everyone who walks through our doors. Join our team and contribute to a legacy of trust and care.
Job Description
Are you an energetic, customer-focused individual looking to launch or advance your career in a dynamic retail environment? Shoppers Drug Mart is actively seeking a dedicated and enthusiastic Retail Checkout Clerk to join our vibrant team at our Harbourfront location in Toronto. As a Checkout Clerk, you are the face of our store, playing a crucial role in providing outstanding customer service and ensuring a smooth, efficient shopping experience for every patron. This is more than just a cashier role; it’s an opportunity to connect with your community, assist customers with their daily needs, and be a vital part of a team that values respect, integrity, and passion. You will be responsible for handling transactions, managing product returns, answering customer inquiries, and maintaining a clean, organized checkout area. If you thrive in a fast-paced setting, possess excellent communication skills, and are committed to delivering service with a smile, we encourage you to apply. This position offers a chance to grow within a large, reputable Canadian company and contribute to a positive shopping atmosphere. We are hiring now and ready to welcome a new team member who is eager to learn and make an impact! This role provides comprehensive training and support, making it an excellent opportunity for individuals looking to gain valuable experience in the retail sector or to continue building on their existing customer service expertise. Our Harbourfront store serves a diverse clientele, and we pride ourselves on being an integral part of the community, offering convenience and care right where our customers live and work. We are looking for someone who is reliable, detail-oriented, and genuinely enjoys helping people. Come be a part of a team where your contributions are valued, and your growth is encouraged.
Key Responsibilities
- Process customer purchases accurately and efficiently using the point-of-sale (POS) system.
- Handle various payment methods including cash, credit/debit cards, and gift cards, ensuring proper reconciliation.
- Provide exceptional customer service by greeting customers warmly, answering questions, and assisting with product location.
- Manage returns, exchanges, and resolve customer issues in a courteous and professional manner.
- Maintain a clean, tidy, and organized checkout area and assist with general store cleanliness.
- Assist with merchandising, stocking shelves, and ensuring product displays are presentable as needed.
- Promote Shoppers Drug Mart's loyalty programs and current promotions to customers.
- Collaborate with team members to ensure smooth store operations and a positive shopping environment.
- Adhere to all company policies and procedures, including those related to health, safety, and security.
- Support the efficient flow of customers through the checkout lines, minimizing wait times.
Required Skills
- Excellent customer service and interpersonal communication skills.
- Ability to handle cash and process transactions accurately.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Reliable and punctual with a strong work ethic.
- Ability to stand for extended periods and lift up to 20 lbs occasionally.
- Basic computer proficiency for POS system operation.
Preferred Qualifications
- Previous experience in a retail, customer service, or cashier role is an asset.
- Familiarity with Shoppers Drug Mart products and services.
- High school diploma or equivalent.
Perks & Benefits
- Competitive hourly wages and opportunities for pay increases.
- Comprehensive health and dental benefits package for full-time employees.
- Employee discount program on a wide range of products.
- Opportunities for career growth and advancement within Shoppers Drug Mart and Loblaw Companies Limited.
- Ongoing training and development programs.
- A supportive and inclusive team environment.
- Flexible scheduling options to promote work-life balance.
How to Apply
Ready to make a difference in your community? We encourage all qualified candidates to apply directly through our official careers portal. Click on the application link below to submit your resume and cover letter. We look forward to reviewing your application!