About Company
Chicken Republic is a leading Quick Service Restaurant (QSR) brand in Nigeria, renowned for its delicious chicken, sides, and innovative menu offerings. With a commitment to quality food, excellent customer service, and creating a vibrant dining experience, Chicken Republic has established itself as a household name across Nigeria. We believe in nurturing talent and providing opportunities for growth within our dynamic team, fostering an inclusive environment where passion for service is celebrated. Join us in our mission to serve great food with a smile, contributing to a brand that genuinely cares about its customers and employees.
Job Description
Are you a passionate, energetic individual looking to kickstart your career in the vibrant hospitality industry? Chicken Republic in Satellite Town, Lagos, is actively seeking enthusiastic Restaurant Waiters to join our dedicated team! This is a fantastic opportunity for individuals who are eager to learn, committed to providing excellent customer service, and thrive in a fast-paced environment. No prior certifications are required – we value your positive attitude, your willingness to learn, and your dedication to serving our valued customers. As a Restaurant Waiter, you will be a vital part of our front-of-house team, ensuring every guest enjoys a seamless and delightful dining experience. From warmly greeting customers and presenting menus with a friendly smile, to accurately taking orders, serving freshly prepared meals, and maintaining a sparkling clean dining area, your contribution will be crucial to our success. We provide comprehensive on-the-job training and continuous support, making this the perfect entry point for anyone aspiring to build a rewarding career in the food service sector. If you are a team player with a positive outlook and a desire to make a tangible difference in a thriving restaurant, we strongly encourage you to apply today! Your journey to a successful and fulfilling career starts here at Chicken Republic, where your potential is our priority and hard work is recognized and rewarded.
Key Responsibilities
- Warmly greet and welcome customers upon their arrival, making them feel comfortable.
- Present menus, answer questions about menu items, and make helpful recommendations based on customer preferences.
- Take food and beverage orders accurately and efficiently, utilizing our Point-of-Sale (POS) system.
- Serve food and beverages to customers promptly, courteously, and with attention to detail.
- Ensure dining areas are consistently clean, tidy, and well-stocked with necessary condiments, cutlery, and napkins.
- Clear tables efficiently after customers leave and prepare them swiftly for new customers.
- Process customer payments accurately, handling cash and card transactions with integrity.
- Assist in maintaining a clean and organized overall restaurant environment, including cleaning tables, chairs, and floors.
- Communicate effectively and professionally with kitchen staff to ensure timely and accurate order delivery.
- Address customer inquiries and resolve minor complaints or issues professionally and efficiently, escalating when necessary.
- Adhere strictly to all food safety, hygiene, and sanitation regulations and company policies.
- Collaborate positively with team members to ensure smooth daily operations and a harmonious work environment.
Required Skills
- Excellent communication and interpersonal skills, with a friendly demeanor.
- Strong customer service orientation and a genuine desire to help others.
- Ability to work effectively and efficiently in a dynamic, fast-paced restaurant environment.
- Positive attitude, proactive approach, and a strong work ethic.
- Physical ability to stand and walk for extended periods, and lift moderate weights.
- Basic numeracy skills for accurately handling cash and processing payments.
- High degree of willingness to learn new tasks and adapt to different situations.
- Reliable and punctual, demonstrating commitment to work schedules.
- Team player with a collaborative spirit, ready to support colleagues when needed.
Preferred Qualifications
- Previous experience in any customer-facing role (e.g., retail, sales, hospitality) is a definite plus.
- Familiarity with Quick Service Restaurant (QSR) operations or a similar dining setup.
- Ability to speak multiple local languages (e.g., Yoruba, Igbo, Hausa) would be an advantage.
- Basic understanding of food safety principles.
Perks & Benefits
- Competitive monthly salary with potential for performance-based increments.
- Comprehensive on-the-job training and continuous skill development programs.
- Clear opportunities for career growth and advancement within the Chicken Republic family.
- Daily staff meal allowance.
- Provided professional uniform.
- A friendly, supportive, and inclusive work environment.
- Strict adherence to health and safety compliance for all employees.
- Engagement in a vibrant and growing brand with a strong market presence.
How to Apply
Interested and qualified candidates are strongly encouraged to apply for this exciting opportunity by clicking on the application link below. Please ensure your CV is up-to-date and highlights any relevant customer service experience or a strong desire to learn and excel in this role. We eagerly look forward to reviewing your application and potentially welcoming you to our team!