About Company
Auberge des 21 is a renowned culinary and hospitality landmark nestled in the heart of Saguenay, Quebec, offering breathtaking views of the majestic Saguenay Fjord. With a legacy of excellence spanning decades, we pride ourselves on delivering an unparalleled dining experience rooted in exquisite local flavors, impeccable service, and a warm, inviting atmosphere. Our restaurant is celebrated for its carefully curated wine list, innovative cuisine, and a steadfast dedication to creating memorable moments for every guest. We are a close-knit, passionate team devoted to gastronomy and hospitality, committed to fostering a supportive and dynamic work environment where every individual can thrive. Join us and become part of a tradition of distinction, contributing to the vibrant culinary scene of Saguenay while building a rewarding career with ample opportunities for growth and professional development. We are excited to welcome international talent to enrich our diverse team and enhance our guest experience.
Job Description
Are you an enthusiastic, customer-focused individual with a profound passion for hospitality, eager to embark on an exciting culinary journey in Canada? Auberge des 21 is actively seeking talented and experienced Restaurant Waiters for immediate foreign hire to join our esteemed team in Saguenay, Quebec. This represents a unique and exceptional opportunity for international candidates to secure stable, full-time employment and immerse themselves in the rich cultural tapestry and stunning natural beauty of the Saguenay region. As a pivotal member of our front-of-house team, you will be the face of our establishment, playing an integral role in ensuring every guest enjoys an exceptional and memorable dining experience. Your responsibilities will extend beyond mere service; you will act as a knowledgeable ambassador for our celebrated restaurant, expertly guiding guests through our sophisticated menu, offering insightful recommendations for food and wine pairings, and anticipating their needs with unparalleled grace, efficiency, and professionalism. We are specifically looking for individuals who possess a strong work ethic, demonstrate impeccable communication skills, and harbor a genuine desire to provide outstanding, personalized service. Prior experience in a fine dining establishment or a high-volume restaurant setting is highly valued and will be a significant asset in this role. We fully understand the complexities involved in international relocation and are thoroughly prepared to provide comprehensive support to facilitate your smooth transition to Canada, including valuable guidance on immigration processes, assistance with necessary documentation, and initial settlement support. If you are ready to contribute your exceptional skills to a highly regarded establishment, embrace a new professional challenge, and build a rewarding life in a welcoming and picturesque community, we wholeheartedly encourage you to apply. This role offers not just a job, but a clear pathway to a new professional adventure and a vibrant personal journey in Canada.
Key Responsibilities
- Warmly greet and seat guests upon arrival, presenting menus and explaining daily specials with enthusiasm.
- Provide detailed information about menu items, ingredients, preparation methods, and wine pairings to enhance the guest experience.
- Take accurate food and beverage orders using a Point-of-Sale (POS) system and relay them efficiently to the kitchen and bar staff.
- Serve food and beverages promptly, courteously, and with meticulous attention to presentation standards.
- Monitor guest satisfaction throughout their meal, respond promptly to requests, and resolve any issues professionally and discreetly.
- Process payments accurately and efficiently, handling cash, credit card transactions, and operating the POS system with integrity.
- Maintain the cleanliness and organization of dining areas, ensuring tables are properly set, cleared, and sanitized.
- Collaborate effectively with kitchen staff, hosts, and other team members to ensure a seamless and efficient service flow.
- Adhere strictly to all health and safety regulations, including food handling, hygiene standards, and responsible alcohol service.
- Assist in the complete setup and breakdown of the dining room, including restocking supplies and preparing for subsequent shifts.
Required Skills
- Proven experience (minimum 1 year) as a Waiter/Waitress in a restaurant or hospitality setting.
- Excellent communication and interpersonal skills in English; proficiency in French is a strong asset.
- Strong customer service orientation with a friendly, professional, and welcoming demeanor.
- Ability to work efficiently and effectively in a fast-paced environment, managing multiple tasks simultaneously.
- Solid understanding of food and beverage service procedures and etiquette.
- Physical ability to stand and walk for extended periods and lift moderate weights (up to 25 lbs).
- Proficiency with Point-of-Sale (POS) systems and accurate cash handling procedures.
- Valid work authorization or eligibility to obtain one for Canada (for foreign hires).
Preferred Qualifications
- Formal training or certification in hospitality, restaurant management, or culinary arts.
- High proficiency in French language skills (both verbal and written).
- Previous experience in a fine dining establishment with high service standards.
- Knowledge of Quebec regional cuisine, local products, and Canadian wine regions.
- Certification in responsible alcohol service (e.g., SIR certification in Quebec).
Perks & Benefits
- Competitive hourly wage plus attractive gratuities.
- Comprehensive support for immigration processes and dedicated relocation assistance for foreign hires.
- Significant opportunities for career advancement and professional development within a renowned establishment.
- Employee meal discounts and access to exclusive hotel and restaurant benefits.
- A vibrant, collaborative, and supportive team environment.
- A stunning work setting with breathtaking views of the Saguenay Fjord.
- Access to ongoing training programs designed to enhance your skills and expertise.
- Potential for assistance with initial accommodation arrangements to ease your transition.
How to Apply
Interested candidates are encouraged to apply directly through our official career application portal. Please ensure your resume highlights your relevant experience, language proficiency, and commitment to exceptional customer service. We value diversity and welcome applications from all qualified individuals. Click on the link below to apply for the job.