About Company
The Place Restaurant is a renowned and vibrant dining establishment located in the heart of Victoria Island, Lagos. We are known for our exceptional service, diverse menu, and commitment to creating a welcoming atmosphere for our guests. We pride ourselves on our team-oriented approach and our dedication to fostering a positive and supportive work environment. We are currently seeking a highly motivated and experienced Restaurant Supervisor to join our growing team.
Job Description
As a Restaurant Supervisor at The Place Restaurant, you will play a critical role in overseeing the smooth and efficient daily operations of our restaurant. You will be responsible for managing a team of staff, ensuring exceptional customer service, maintaining high standards of food quality and presentation, and contributing to a positive and productive work environment. This role offers the unique benefit of on-site staff housing, providing convenient and comfortable accommodation for the right candidate. Your primary focus will be on optimizing operational efficiency, enhancing guest experience, and maintaining the high standards that The Place Restaurant is known for. You’ll work closely with the management team to implement strategies to improve overall performance and achieve our business goals. You will also be responsible for handling staff scheduling, training, and performance management, as well as ensuring compliance with all health and safety regulations.
Key Responsibilities
- Manage and supervise a team of restaurant staff, including servers, bartenders, and kitchen support staff.
- Ensure high standards of customer service are consistently maintained.
- Oversee food preparation and presentation, ensuring quality and consistency.
- Maintain cleanliness and hygiene standards throughout the restaurant.
- Manage staff scheduling, training, and performance evaluations.
- Handle customer complaints and resolve issues effectively.
- Monitor inventory levels and place orders as needed.
- Ensure compliance with all health and safety regulations.
- Contribute to a positive and supportive work environment.
- Assist in the implementation of operational strategies to improve efficiency and profitability.
Required Skills
- Proven experience as a Restaurant Supervisor or in a similar role.
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Knowledge of food safety and hygiene regulations.
- Proficiency in staff scheduling and performance management.
- Ability to work effectively under pressure and manage multiple priorities.
- Experience in handling customer complaints and resolving conflicts.
- Strong organizational and time management skills.
Preferred Qualifications
- Diploma or degree in hospitality management or a related field.
- Experience working in a high-volume restaurant environment.
- Knowledge of POS systems.
- Experience with inventory management.
Perks & Benefits
- Competitive salary
- On-site staff housing
- Health insurance
- Paid time off
- Opportunities for professional development and advancement.
How to Apply
Please click on the link below to apply. We encourage all qualified candidates to apply. Only shortlisted candidates will be contacted.