About Company
Nestled in the heart of historic Downtown Dalton, The Sweet Spot is more than just a restaurant – it’s a beloved community hub where delightful flavors meet warm hospitality. We pride ourselves on offering a unique dining experience, featuring an array of handcrafted dishes, artisanal desserts, and a cozy, inviting atmosphere that makes every guest feel right at home. Our commitment to quality ingredients, exceptional service, and creating memorable moments has made us a local favorite. We believe that a great meal is complemented by outstanding service, and our team is the heart of what we do. Join a passionate group dedicated to culinary excellence and genuine guest satisfaction.
Job Description
Are you a charismatic individual with a passion for people and a flair for providing exceptional service? The Sweet Spot, a cherished establishment in Downtown Dalton, is seeking an enthusiastic and dedicated Restaurant Server to join our vibrant hospitality team. As a Server, you will be the face of our restaurant, responsible for creating a welcoming and memorable dining experience for every guest. From greeting patrons with a warm smile to guiding them through our menu, taking accurate orders, and ensuring their needs are met with efficiency and grace, your role is pivotal to our success.
We are looking for someone who thrives in a fast-paced environment, possesses excellent communication skills, and genuinely enjoys interacting with diverse clientele. You’ll be responsible for setting up and clearing tables, making recommendations, handling payments, and collaborating seamlessly with kitchen staff and other front-of-house team members to maintain a smooth and efficient service flow. This is an opportunity to grow your skills in a supportive setting, contribute to a positive team culture, and be part of a local institution known for its delicious offerings and friendly service. If you are passionate about hospitality and eager to deliver an unparalleled dining experience, we encourage you to apply and become a vital part of The Sweet Spot family.
Key Responsibilities
- Warmly greet and seat guests, presenting menus and informing them of daily specials.
- Accurately take food and beverage orders, offering recommendations and answering questions regarding menu items.
- Deliver food and beverages promptly and accurately to tables, ensuring presentation standards are met.
- Anticipate and respond to guest needs and requests throughout their dining experience.
- Process payments efficiently using our point-of-sale (POS) system and handle cash and card transactions accurately.
- Maintain cleanliness and organization of dining areas, including setting up and clearing tables.
- Collaborate effectively with kitchen staff, hosts, and other servers to ensure smooth service operations.
- Adhere to all food safety and sanitation guidelines.
- Handle guest complaints or concerns with professionalism and escalate as necessary.
Required Skills
- Strong interpersonal and communication skills
- Customer-centric mindset with a friendly and approachable demeanor
- Ability to multitask and remain calm under pressure in a fast-paced environment
- Excellent organizational skills and attention to detail
- Basic math skills for handling transactions and splitting bills
- Ability to work effectively in a team-oriented setting
Preferred Qualifications
- Minimum 6 months of previous serving experience in a restaurant setting
- Familiarity with POS systems (e.g., Toast, Square, Aloha)
- Knowledge of food and beverage safety regulations
- High school diploma or equivalent
Perks & Benefits
- Competitive hourly wage plus generous tips
- Employee discounts on delicious food and beverages
- Flexible scheduling options
- Opportunity for growth and advancement within the company
- A supportive and friendly team environment
- Direct impact on guest satisfaction and dining experience
How to Apply
If you are ready to bring your passion for hospitality to The Sweet Spot and create unforgettable dining experiences, we encourage you to apply! Please click on the application link below to submit your resume and cover letter. We look forward to reviewing your qualifications.