About Company
Element Plumbing & Heating is a leading provider of expert plumbing and heating services across Southend-on-Sea and the wider Essex area. With a reputation built on reliability, professionalism, and exceptional customer care, we pride ourselves on delivering high-quality solutions for residential clients. Our team of skilled and certified engineers is dedicated to ensuring homes are warm, safe, and efficient, tackling everything from routine maintenance to complex installations and emergency repairs. At Element, we foster a supportive and collaborative work environment where innovation is encouraged, and professional growth is paramount. Join us and become part of a company that values its people as much as its customers.
Job Description
Are you a highly skilled and customer-focused Residential Service Plumber ready to make an immediate impact? Element Plumbing & Heating is actively seeking a talented individual to join our growing team in Southend-on-Sea, England. As a key member of our service division, you will be responsible for providing top-tier plumbing services to our valued residential clients. This role demands a comprehensive understanding of domestic plumbing systems, a keen eye for detail, and an unwavering commitment to safety and quality workmanship. From diagnosing intricate issues to executing precise repairs and installations, you will ensure our customers’ plumbing needs are met with efficiency and excellence. We are looking for someone who thrives in a dynamic environment, enjoys problem-solving, and is passionate about delivering outstanding service. If you possess the expertise, the drive, and a genuine desire to contribute to a reputable company, we invite you to apply. This is a fantastic opportunity for a dedicated professional seeking a stable, rewarding career path with ample opportunities for advancement and continuous professional development within a supportive team culture. You will be instrumental in maintaining our high standards and ensuring client satisfaction.
Key Responsibilities
- Perform diagnostic assessments and troubleshoot a wide range of residential plumbing issues, including leaks, blockages, burst pipes, and water heater malfunctions.
- Execute effective repairs, installations, and maintenance tasks on various domestic plumbing systems, fixtures, and appliances.
- Install and repair water supply lines, drainage systems, and sanitary equipment in accordance with current regulations and safety standards.
- Conduct routine maintenance checks and provide preventative solutions to clients.
- Clearly communicate with customers about the nature of their plumbing problems, proposed solutions, and estimated costs.
- Provide accurate estimates and complete work orders promptly and efficiently.
- Maintain a clean, organised, and safe work environment, adhering to all health and safety guidelines.
- Manage company-provided tools and equipment responsibly, ensuring they are well-maintained.
- Participate in an on-call rotation for emergency service outside of regular business hours as required.
- Uphold Element Plumbing & Heating's high standards of customer service and professionalism at all times.
Required Skills
- Proven experience as a Residential Service Plumber.
- NVQ Level 2 or 3 in Plumbing and Heating, or equivalent recognised qualification.
- Demonstrable expertise in diagnosing and repairing domestic plumbing systems.
- Strong understanding of water regulations and health and safety standards.
- Excellent problem-solving abilities and attention to detail.
- Exceptional communication and customer service skills.
- Ability to work independently and as part of a team.
- Full UK driving licence with a clean record.
Preferred Qualifications
- Gas Safe registration (if applicable to broader heating work).
- Experience with unvented hot water systems (G3 qualification).
- Advanced diagnostic skills using specialist equipment.
- Familiarity with smart home plumbing technologies.
- First Aid certification.
Perks & Benefits
- Competitive annual salary and performance-based bonuses.
- Company van provided for work use.
- Company tools and equipment.
- 28 days annual leave (including bank holidays).
- Pension scheme contribution.
- Ongoing professional development and training opportunities.
- Supportive and friendly team environment.
- Opportunity for career progression.
- Company uniform provided.
How to Apply
If you are a dedicated and experienced Residential Service Plumber looking for your next challenge with a reputable company in Southend-on-Sea, we encourage you to apply today! Please click on the application link below to submit your CV and a brief cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application and potentially welcoming you to the Element Plumbing & Heating team.