About Company
Join Nike, a global leader synonymous with innovation, athletic excellence, and cultural impact. For decades, Nike has been at the forefront of sportswear, footwear, and equipment, inspiring millions to achieve their potential. We are more than just a brand; we are a community driven by a shared passion for sport and a commitment to making a positive difference in the world. Our mission is to bring inspiration and innovation to every athlete* in the world (*If you have a body, you are an athlete). We believe in the power of sport to unite, inspire, and drive progress. At Nike, you’ll be part of a diverse, inclusive, and forward-thinking team that thrives on challenging the status quo and pushing the boundaries of what’s possible, both in business and in fostering a dynamic work environment. We value creativity, collaboration, and a relentless pursuit of greatness, offering unparalleled opportunities for growth and development within a world-renowned organization.
Job Description
Are you a highly motivated and results-driven individual with a passion for sales and the iconic Nike brand? We are seeking a dedicated Remote Online Sales Specialist to join our dynamic team, working from the comfort of your home in Huddersfield, England. This is a unique opportunity to directly contribute to Nike’s e-commerce success, engaging with customers, promoting our innovative products, and driving sales growth in the digital space. As an Online Sales Specialist, you will be the virtual face of Nike, responsible for cultivating strong customer relationships, understanding their needs, and guiding them through their purchasing journey. You will leverage various digital communication channels to interact with potential and existing customers, providing expert product knowledge, styling advice, and exceptional service. This role requires a proactive approach to identifying sales opportunities, meeting individual and team targets, and continuously improving the customer experience. You will be instrumental in representing the Nike brand’s values, ensuring every customer interaction is positive, informative, and ultimately leads to a successful sale. If you’re passionate about sport, thrive in a fast-paced environment, and possess an innate ability to connect with people online, then this remote position offers an exciting pathway to contribute to one of the world’s most recognized brands. We are looking for someone who can work autonomously while also being a collaborative team player, ready to embrace the challenges and rewards of a remote sales career with Nike.
Key Responsibilities
- Engage with customers via digital channels (chat, email, video calls) to understand their needs and provide product recommendations.
- Achieve and exceed individual and team sales targets and KPIs.
- Provide expert knowledge on Nike products, technologies, and current trends.
- Cultivate strong customer relationships and ensure a positive online shopping experience.
- Identify and pursue new sales opportunities within the online customer base.
- Process orders, handle inquiries, and resolve customer issues efficiently and professionally.
- Contribute to team efforts in improving online sales strategies and customer engagement.
- Maintain up-to-date knowledge of Nike's product catalog and promotional activities.
Required Skills
- Proven experience in online sales or customer service, preferably in retail or e-commerce.
- Excellent written and verbal communication skills.
- Strong understanding of digital communication tools and online sales techniques.
- Self-motivated, disciplined, and able to work independently in a remote setting.
- Results-oriented with a track record of meeting or exceeding sales targets.
- Passion for sports and the Nike brand.
- Proficiency in Microsoft Office Suite or similar productivity tools.
Preferred Qualifications
- Bachelor's degree in Business, Marketing, or a related field.
- Experience with CRM software and e-commerce platforms.
- Familiarity with athletic footwear, apparel, and equipment industry.
- Ability to speak multiple languages is a plus.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health and wellness benefits package.
- Generous Nike product discounts.
- Flexible remote work environment.
- Opportunities for professional development and career advancement.
- Access to exclusive employee events and product launches.
- Supportive and inclusive company culture.
How to Apply
To apply for this exciting opportunity, please click on the application link below. Ensure your resume and cover letter highlight your relevant experience and passion for the Nike brand. We look forward to reviewing your application.