About Company
Česká spořitelna is the largest bank in the Czech Republic by number of clients, with a rich history spanning over 200 years. As a member of the Erste Group, one of the leading financial service providers in Central and Eastern Europe, we are committed to empowering our customers’ financial health and fostering sustainable economic growth. We serve millions of clients, from individuals and small businesses to large corporations and municipalities, offering a wide range of innovative banking products and services. Our mission is to provide simple, modern, and human-centered banking solutions, supporting our communities and employees in achieving their full potential. At Česká spořitelna, we believe in creating a workplace where everyone feels valued, can grow, and contribute to a meaningful purpose. Join our team and be part of an institution that is shaping the future of banking in the Czech Republic, focusing on innovation, customer satisfaction, and employee well-being.
Job Description
Are you a highly motivated, friendly, and organized individual looking to kickstart your professional career? Česká spořitelna is seeking a vibrant and enthusiastic Receptionist to join our professional team in Prague. This is an exceptional entry-level opportunity for someone eager to learn, grow, and make a significant impact from day one – no prior experience required! We believe in nurturing talent and providing the necessary training to help you succeed in the dynamic world of banking and finance. As the first point of contact for our valued clients and visitors, you will play a crucial role in creating a welcoming and positive first impression for everyone who enters our premises.
Your natural ability to communicate clearly, your proactive approach, and your commitment to excellent service will be the foundation of your success in this role. We are not just looking for someone to answer phones; we are looking for a brand ambassador who embodies our commitment to client care and operational excellence. You will be instrumental in managing the flow of our main office, ensuring smooth operations, and providing essential administrative support to various departments. This role offers a fantastic gateway into a leading financial institution, providing exposure to corporate operations, client interaction, and administrative management. You’ll gain invaluable experience in a supportive environment, working alongside experienced professionals who are dedicated to your development. Beyond the day-to-day tasks, you’ll have opportunities to learn about the broader banking industry, understand the importance of meticulous organization, and develop essential professional skills that will serve you well throughout your career. If you’re a quick learner with a ‘can-do’ attitude, a warm personality, and a genuine desire to provide outstanding support, we encourage you to apply. Join Česká spořitelna and become an integral part of a team that values its people and strives for excellence in everything we do, contributing to our reputation as a trusted and accessible financial partner.
Key Responsibilities
- Warmly greet and welcome all visitors and clients, directing them to the appropriate person or department with professionalism.
- Answer, screen, and forward incoming phone calls, taking messages accurately and efficiently.
- Manage the main reception area, ensuring it remains tidy, presentable, and well-stocked with necessary materials and information.
- Receive, sort, and distribute daily mail, packages, and couriers, both incoming and outgoing.
- Schedule and coordinate meetings, appointments, and conference room bookings, managing calendars as required.
- Maintain office security by diligently following procedures and controlling access (e.g., monitoring visitor logbook, issuing visitor passes).
- Assist with various administrative tasks, including data entry, filing, scanning, and preparing documents and presentations.
- Provide general information about the company to callers and visitors, acting as a knowledgeable point of contact.
- Support the administrative team with ad-hoc projects, errands, and tasks as they arise, demonstrating flexibility and initiative.
Required Skills
- Excellent verbal and written communication skills in Czech, with a clear and articulate voice.
- Friendly, approachable, and professional demeanor, with a strong customer service orientation.
- Strong organizational and multitasking abilities with impeccable attention to detail.
- Proficiency in basic computer applications (e.g., MS Office Suite – Word, Excel, Outlook).
- Ability to work independently and collaboratively as part of a diverse team.
- Proactive attitude, eagerness to learn, and a willingness to take on new challenges.
- High school diploma or equivalent educational background.
Preferred Qualifications
- Basic knowledge of English is a significant advantage in our international environment.
- Previous experience in a customer-facing role (e.g., retail, hospitality) is beneficial but not strictly required.
- A genuine interest in the financial industry and a desire to build a career within it.
Perks & Benefits
- Comprehensive initial training and ongoing professional development opportunities to support your growth.
- A supportive, inclusive, and collaborative work environment.
- Competitive monthly salary commensurate with an entry-level position.
- Generous vacation allowance of 25 days and 5 sick days per year.
- Meal vouchers and access to a flexible cafeteria benefits system.
- Attractive employee discounts on a wide range of banking products and services.
- Company contribution to pension and life insurance for your future security.
- Modern office facilities located in a prime Prague location with excellent transport links.
- Opportunity to be part of a leading, stable, and respected financial institution with a strong market presence.
How to Apply
Eager to start your career with a leading financial institution and become a crucial part of our front-line team? We encourage you to click on the application link below to submit your resume and cover letter. Tell us why you’re excited about this opportunity and how your enthusiasm, organizational skills, and positive attitude make you an ideal candidate for this entry-level Receptionist role. We look forward to reviewing your application and potentially welcoming you to Česká spořitelna!