About Company
Globacom Limited, widely known as Glo, is a prominent Nigerian multinational telecommunications company founded on 29 August 2003 by the visionary Dr. Mike Adenuga Jr. It stands as Nigeria’s second-largest network operator, boasting a significant and expanding presence across West Africa. At Glo, we are driven by an unwavering commitment to innovation, unparalleled customer satisfaction, and continuous digital transformation. Our core mission is to empower individuals and businesses alike through the provision of reliable, cutting-edge, and affordable communication solutions. Our extensive network serves millions of subscribers daily, and we take immense pride in fostering a vibrant culture of excellence, professional growth, and deep community engagement. We firmly believe in the power of connecting people and enriching lives, and we are consistently on the lookout for dedicated, forward-thinking professionals who share our ambitious vision to join our growing family. Join us in shaping the future of communication.
Job Description
Are you an exceptionally organised, personable, and detail-oriented individual with a genuine passion for creating a positive first impression? Globacom Limited, a pioneering force in Nigeria’s telecommunications industry, is actively seeking a dynamic and dedicated Receptionist to join our bustling office in Karimo, Abuja. This isn’t just a front desk job; it’s a critical ambassadorial role where you will be the first point of contact for our diverse array of customers, esteemed partners, and valued employees, profoundly shaping their perception and experience of the Globacom brand. Your ability to manage a busy reception area with poise, efficiency, and a constant smile will be paramount to your success.
In this pivotal full-time position, you will expertly navigate a wide spectrum of administrative and customer service responsibilities, ensuring the seamless flow of our daily operations. Your day will involve professionally managing a multi-line phone system, skillfully directing inquiries, and ensuring no call goes unanswered or unaddressed. You will meticulously handle incoming and outgoing correspondence, including parcels and important documents, ensuring timely distribution. Beyond these core duties, you will play a key role in maintaining the professional aesthetics and functionality of our reception area, making it a welcoming hub for everyone who walks through our doors. This includes managing visitor logs, issuing temporary access, and assisting with meeting room bookings.
We are specifically looking for a proactive individual who thrives in a high-energy, fast-paced corporate setting. Your impeccable verbal and written communication skills will be essential, alongside a natural ability to connect with people from all walks of life. We value candidates who are not only efficient in administrative tasks but also possess a proactive problem-solving mindset and a genuine commitment to providing outstanding service. This role offers more than just a job; it’s a stepping stone into a robust career within a leading telecommunications company where your contributions are highly visible and truly valued. If you are a team player, possess a warm and approachable personality, and are eager to grow within an innovative and supportive organisational culture, then Globacom is the place for you. Come and contribute to our mission of connecting Nigeria and empowering millions!
Key Responsibilities
- Warmly greet and welcome visitors, clients, and employees with utmost professionalism and a positive, approachable attitude.
- Operate and manage a multi-line telephone system, efficiently directing calls to the appropriate departments or individuals, and accurately taking and relaying messages.
- Maintain a pristine, organised, and professional reception area, ensuring it consistently reflects the high standards of the company's brand image.
- Handle all incoming and outgoing mail, packages, and deliveries, ensuring proper logging, distribution, and dispatch in a timely manner.
- Coordinate and schedule appointments, internal meetings, and conference room bookings, managing calendars effectively.
- Provide comprehensive general administrative support to various departments, including data entry, meticulous filing, photocopying, and document preparation.
- Assist in monitoring and maintaining office supply inventory levels, placing orders proactively to ensure continuous availability.
- Manage the visitor logbook, ensuring all guests sign in and out, and issue temporary access passes as required, adhering to security protocols.
- Address basic inquiries, provide essential information about the company, and resolve minor customer service issues with a client-centric approach.
- Assist with planning and coordination of internal company events and hospitality tasks as needed.
- Uphold strict confidentiality regarding sensitive company information and client data.
Required Skills
- Proven work experience (minimum 1 year) as a Receptionist, Front Office Representative, or a similar administrative role.
- Exceptional verbal and written communication skills in English, with a professional phone manner.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for daily administrative tasks.
- Immaculate professional appearance and a composed, welcoming demeanour.
- Strong organisational abilities and excellent multitasking skills, with a keen eye for detail.
- Outstanding customer service orientation and a pleasant, engaging personality.
- Ability to be highly resourceful, proactive, and work independently when addressing issues.
- Familiarity with standard office equipment, including multi-line phones, fax machines, printers, and scanners.
Preferred Qualifications
- OND/HND/BSc in Business Administration, Office Management, or a closely related field.
- Experience specifically with a high-volume, multi-line telephone system.
- In-depth knowledge of basic administrative and clerical procedures.
- Previous experience within the telecommunications sector or a similarly fast-paced corporate environment.
- Fluency in an additional local Nigerian language (e.g., Hausa, Yoruba, Igbo) is an advantage.
Perks & Benefits
- Competitive monthly salary commensurate with experience and skills.
- Comprehensive health insurance package to ensure your well-being.
- Significant opportunities for continuous professional development and career advancement within a leading telecommunications company.
- A supportive, collaborative, and inclusive work environment.
- Generous paid time off and observance of all public holidays.
- Exclusive employee discounts on company products and services.
- Access to modern and comfortable office facilities designed for productivity.
How to Apply
Interested and qualified candidates are encouraged to submit their application by clicking the link below. Please ensure your CV/Resume is thoroughly up-to-date, clearly articulating your relevant experience, skills, and how they align with this role. We eagerly look forward to reviewing your application and potentially welcoming you to the Globacom team!