About Company
Zenith Bank Plc is a leading Nigerian financial institution, established in May 1990, and commenced operations in July of the same year. Headquartered in Lagos, Nigeria, the Bank has grown to become one of the largest and most profitable banks in Africa. With a strong commitment to service excellence, innovation, and customer satisfaction, Zenith Bank has consistently been at the forefront of the banking industry, leveraging technology to deliver superior financial solutions. Our diverse portfolio of services caters to individuals, small and medium-sized enterprises, and large corporations. At Zenith Bank, we believe in fostering a culture of integrity, professionalism, and continuous learning, providing our employees with an environment where they can thrive and achieve their full potential. We are dedicated to contributing to the economic growth of Nigeria and upholding the highest standards of corporate governance and social responsibility. Joining Zenith Bank means becoming part of a prestigious organization renowned for its stability, strength, and unwavering dedication to its stakeholders.
Job Description
Are you an impeccably organized, highly professional, and customer-centric individual eager to make a significant impact from the moment someone steps through the door? Zenith Bank Plc is actively seeking a vibrant and dedicated Receptionist – Corporate/Admin to enhance our esteemed team in the bustling GRA Phase 2, Port Harcourt office. In this pivotal role, you will serve as the primary ambassador for our brand, creating a welcoming and efficient environment for all clients, visitors, and internal staff. Beyond managing the front desk, this position offers the opportunity to contribute significantly to the smooth administrative functioning of a leading financial institution. We are searching for a proactive individual who possesses exceptional interpersonal and communication skills, a keen eye for detail, and the ability to gracefully manage multiple priorities in a dynamic corporate setting. Your responsibilities will extend from expertly handling incoming calls and correspondence to providing vital administrative support, ensuring that our daily operations run seamlessly. If you are passionate about delivering outstanding service, maintaining a professional demeanor under pressure, and are eager to grow within an organization that values excellence and innovation, then this could be the perfect career move for you. Join us in upholding our commitment to superior client service and operational efficiency.
Key Responsibilities
- Warmly greet and welcome all visitors, clients, and staff with a professional and friendly demeanor, ensuring a positive first impression of Zenith Bank.
- Manage the main reception area, maintaining a tidy and presentable environment at all times.
- Operate the main telephone switchboard, directing calls efficiently to the appropriate departments or individuals, and taking accurate messages when necessary.
- Assist with scheduling and coordinating meetings for various departments, including preparing meeting rooms and arranging refreshments.
- Handle incoming and outgoing mail, couriers, and deliveries, ensuring proper distribution and dispatch.
- Provide administrative support to various departments, including data entry, filing, scanning, and preparing basic correspondence.
- Maintain an adequate inventory of office supplies, placing orders as needed and ensuring cost-effective procurement.
- Assist in managing access control for visitors, issuing temporary passes, and maintaining visitor logs in compliance with security protocols.
- Resolve basic inquiries and provide general information about the bank's services to clients and visitors.
Required Skills
- Proven experience as a Receptionist, Front Office Representative, or similar administrative role, preferably in a corporate environment.
- Excellent verbal and written communication skills with a polished and professional demeanor.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and multitasking abilities with attention to detail.
- Exceptional customer service skills and a pleasant, approachable personality.
- Ability to work independently and as part of a team in a fast-paced environment.
- Good problem-solving skills and a proactive attitude.
Preferred Qualifications
- Ordinary National Diploma (OND) or Higher National Diploma (HND) in Business Administration, Secretarial Studies, or a related field.
- Previous experience within the banking or financial services sector.
- Knowledge of office management systems and procedures.
Perks & Benefits
- Competitive salary package and performance-based incentives.
- Comprehensive health and wellness benefits.
- Pension scheme contribution.
- Opportunities for professional development and career advancement within a leading financial institution.
- A supportive and dynamic work environment committed to employee growth.
- Paid annual leave and public holidays.
How to Apply
If you are ready to take on this exciting challenge and become an integral part of our team, we encourage you to apply. Please click on the application link below to submit your application directly through our careers portal.