About Company
RBC (Royal Bank of Canada) is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 87,000+ employees who bring our vision to life — to help our clients thrive and communities prosper. As one of the world’s leading financial services companies, we provide a diverse range of financial services including personal and commercial banking, wealth management, insurance, investor services and capital markets products and services. We are dedicated to building a better future for our clients, our communities, and our planet, fostering an inclusive environment where every employee feels valued and empowered to contribute their best. Join RBC and be part of a team that is making a difference, globally and locally.
Job Description
Are you a highly analytical and detail-oriented professional with a passion for financial operations? RBC (Royal Bank of Canada) is seeking a motivated Operations Analyst to join our dynamic team in College Square, Newark. In this pivotal role, you will be instrumental in supporting the efficient and accurate execution of our financial services operations. You will analyze operational processes, identify areas for improvement, and ensure adherence to regulatory guidelines and internal policies. This is an exciting opportunity to contribute to a leading global financial institution, working with advanced systems and a collaborative team to optimize performance and deliver exceptional service to our clients. The successful candidate will play a critical part in maintaining the integrity of our operational data, streamlining workflows, and enhancing our overall operational resilience. If you thrive in a fast-paced environment and are eager to drive impactful change, we encourage you to apply and become a vital part of our operational excellence journey.
Key Responsibilities
- Execute daily operational tasks with precision, ensuring timely and accurate processing of transactions and data.
- Analyze existing operational processes to identify inefficiencies, risks, and opportunities for automation and improvement.
- Develop and implement solutions to streamline workflows, reduce errors, and enhance operational efficiency.
- Prepare comprehensive reports and dashboards, providing insights into operational performance, trends, and key metrics.
- Collaborate with various internal departments, including IT, Compliance, and Front Office, to resolve issues and implement new initiatives.
- Ensure strict adherence to all internal policies, regulatory requirements, and industry best practices.
- Participate in project work related to system enhancements, new product launches, and process re-engineering.
- Investigate and resolve operational discrepancies, reconciling data and ensuring data integrity across systems.
- Contribute to the development and maintenance of operational documentation, procedures, and training materials.
Required Skills
- Bachelor's degree in Finance, Business Administration, Economics, or a related field.
- Minimum of 2 years of experience in an operations or analytical role within the financial services industry.
- Proficiency in Microsoft Excel (advanced functions, pivot tables, data analysis).
- Strong analytical, problem-solving, and critical thinking skills.
- Excellent written and verbal communication abilities.
- Demonstrated ability to work independently and as part of a team.
- High level of accuracy and attention to detail.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Preferred Qualifications
- Experience with SQL for data querying and analysis.
- Familiarity with financial reporting tools and large-scale operational systems.
- Knowledge of regulatory frameworks relevant to financial services (e.g., AML, KYC).
- Proven experience in process improvement methodologies (e.g., Lean, Six Sigma).
- Project management experience or certification.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance plans.
- Generous paid time off (vacation, sick leave, holidays).
- 401(k) retirement plan with company match.
- Opportunities for professional development and career growth.
- Tuition reimbursement program.
- Employee assistance program.
- On-site fitness facilities or wellness programs.
- Work-life balance initiatives.
- Employee discounts on various products and services.
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and cover letter. Please ensure your application highlights your relevant experience and qualifications for this role. We thank all applicants for their interest, however, only those selected for an interview will be contacted.