About Company
Qantas Airways, proudly known as ‘The Flying Kangaroo,’ is Australia’s largest airline and its flag carrier. Established in 1920, it is the world’s third-oldest airline still in operation and boasts a long, rich history of connecting people and places across the globe. With an unwavering reputation for safety, service, and innovation, Qantas operates an extensive network of domestic and international flights, offering passengers premium travel experiences. The Qantas Group comprises various businesses, including regional airlines, freight operations, and a highly successful loyalty program, demonstrating its diverse and comprehensive presence in the global aviation sector. Joining Qantas means becoming an integral part of an iconic brand that deeply values dedication, teamwork, and excellence, all while contributing to the seamless and efficient operation of a complex global enterprise. We are deeply committed to fostering a diverse and inclusive workplace where every employee can not only thrive but also significantly grow their career within a supportive and dynamic environment. Be part of a legacy that flies high, connecting continents and cultures.
Job Description
As a Qantas Crew Scheduler, you will play a pivotal and critical role at the heart of our airline operations, ensuring that our aircraft are staffed with highly qualified and well-rested crew members. Your primary mission will be to meticulously meet our stringent safety standards, maintain operational integrity, and adhere to our dynamic flight schedules. This is a fast-paced, high-stakes environment where your keen eye for detail, exceptional organizational skills, and ability to think critically and make sound decisions under pressure will be absolutely paramount. You will be directly responsible for the meticulous creation, continuous monitoring, and agile adjustment of crew rosters. This includes taking into account a complex web of regulatory requirements, industrial agreements, crew availability, and the inevitable unexpected operational disruptions that arise in airline management. This role demands a deep understanding of flight operations and the capability to make rapid, informed decisions that have a direct impact on hundreds of flights and thousands of passengers daily. You will work collaboratively and closely with flight operations, crew services, and various other departments to optimize crew utilization while rigorously maintaining compliance with all regulations and ensuring crew welfare is prioritized. This immediate hiring opportunity is for a dedicated, proactive, and meticulous professional eager to contribute significantly to the safe and efficient operation of a world-class airline, working within our vibrant Woodstock, Ontario team. We are looking for someone who thrives on challenges and is passionate about aviation.
Key Responsibilities
- Develop and maintain optimal crew rosters, ensuring compliance with aviation regulations, company policies, and collective bargaining agreements.
- Monitor real-time operational changes, including delays, cancellations, and diversions, and proactively adjust crew schedules to mitigate disruptions.
- Manage crew sickness, fatigue, and other unplanned absences, ensuring timely replacement and adherence to flight duty limitations.
- Communicate effectively with flight crews, pilots, cabin crew, and other operational departments regarding schedule changes and assignments.
- Utilize advanced scheduling software and tools to optimize crew utilization and minimize operational costs without compromising safety.
- Participate in post-operational analysis to identify areas for process improvement and efficiency gains in crew scheduling.
- Maintain accurate records of crew movements, training, and qualifications.
Required Skills
- Minimum of 3 years of experience in an operational scheduling role, preferably within the aviation industry.
- Strong understanding of aviation regulatory requirements (e.g., flight duty limitations, rest periods).
- Exceptional analytical and problem-solving skills with the ability to make quick, informed decisions.
- Proficiency in using complex scheduling software and airline operational systems.
- Excellent communication and interpersonal skills, capable of interacting effectively with all levels of staff.
- High level of attention to detail and accuracy.
- Ability to work effectively under pressure and in a fast-paced environment, including shift work.
Preferred Qualifications
- Bachelor's degree in Aviation Management, Logistics, Business Administration, or a related field.
- Experience with Qantas-specific operational systems or similar airline platforms.
- Knowledge of Australian aviation regulations (e.g., CASA) or willingness to quickly learn.
- Previous experience as a crew member (pilot or cabin crew) providing firsthand operational insight.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance.
- Generous employee travel benefits for you and your eligible family members.
- Matching retirement savings plan.
- Opportunities for professional development and career advancement within a global airline.
- Access to exclusive employee discounts on travel, accommodation, and retail.
- A supportive and dynamic work environment in a world-renowned company.
How to Apply
Interested candidates are invited to submit their application by clicking on the link below. Please ensure your resume and cover letter clearly highlight your relevant experience and why you are the ideal candidate for this immediate hiring opportunity at Qantas Airways. We encourage you to apply promptly.