About Company
JCAL Tours (Jamaica Co-operative Automobile & Limousine Tours Ltd.) is a premier transportation and tour operating company in Jamaica, renowned for its unwavering commitment to safety, reliability, and exceptional customer service. For decades, JCAL Tours has been the trusted choice for locals and visitors alike, providing a diverse range of services including seamless airport transfers, captivating island-wide excursions, dependable corporate transport, and customized private charters tailored to individual needs. Our extensive fleet of well-maintained, comfortable vehicles and our team of professional, courteous drivers are the backbone of our operations, diligently ensuring every journey is not just a ride, but a comfortable, timely, and enjoyable experience. We pride ourselves on showcasing the inherent beauty and vibrant spirit of Jamaica, offering insightful and memorable experiences to all our passengers. At JCAL Tours, we deeply believe our drivers are more than just navigators; they are true ambassadors of Jamaican hospitality, playing an absolutely crucial role in creating lasting positive impressions and ensuring paramount client satisfaction. Join our dynamic and expanding team and become an integral part of a legacy of excellence in Jamaican tourism and transport, where your contributions truly make a difference.
Job Description
Are you a highly skilled, incredibly customer-focused driver with an impeccable safety record and a genuine passion for providing excellent service? JCAL Tours is actively seeking dedicated and professional Taxi Drivers to join our esteemed team, specifically operating out of Horizon Park, Spanish Town. As a Taxi Driver with JCAL Tours, you will serve as a vital link in connecting our valued clients with their diverse destinations, whether it’s for essential daily commutes, exciting special events, crucial airport transfers, or engaging local tours designed to explore the best of Jamaica. You will bear the significant responsibility for safely and efficiently transporting passengers across Spanish Town, throughout St. Catherine parish, and potentially to other captivating areas of Jamaica, consistently ensuring a comfortable, secure, and pleasant experience for everyone aboard our vehicles.
This pivotal role demands not only superior driving abilities and an expert command of vehicle operation but also strong, empathetic interpersonal skills, a deep and nuanced understanding of local routes and dynamic traffic patterns, and an unwavering commitment to maintaining and exceeding our already high standards of service. You will skillfully operate our fleet of well-maintained company vehicles, adhere strictly and consistently to all Jamaican road traffic laws, relevant regulations, and robust company policies, and represent JCAL Tours with utmost professionalism, integrity, and pride at all times. If you are inherently reliable, meticulously punctual, possess a valid Public Passenger Vehicle (PPV) license without exception, and are truly eager to contribute your talents to a company that profoundly values both its dedicated employees and its cherished customers, we wholeheartedly encourage you to apply. This is an exciting and impactful opportunity to build a rewarding and stable career with one of Jamaica’s leading and most respected transportation providers, where your unwavering dedication, skill, and commitment will be recognized, appreciated, and generously rewarded.
Key Responsibilities
- Safely and efficiently transport passengers to their desired destinations, meticulously adhering to scheduled pickups and drop-offs.
- Operate company vehicles in full compliance with all Jamaican road traffic laws, government regulations, and established company policies and procedures.
- Provide exceptional, courteous customer service, proactively assisting passengers with luggage, offering insightful local knowledge, and ensuring a comfortable and memorable journey.
- Maintain the highest standards of cleanliness and professional presentation of the assigned vehicle, performing thorough daily pre-trip and post-trip inspections.
- Accurately record all essential trip details, mileage, and passenger information as precisely required by company protocol.
- Handle payments, accurately process receipts, and manage daily cash transactions with honesty and responsibility.
- Respond professionally, calmly, and effectively to unforeseen circumstances, such as traffic delays, road closures, or minor vehicle issues.
- Communicate clearly and effectively with dispatch personnel, management, and passengers regarding any schedule changes, delays, or emergency situations.
- Ensure the paramount safety and comfort of all passengers, including strict adherence to seatbelt regulations and other safety protocols.
Required Skills
- Valid Public Passenger Vehicle (PPV) driver's license (General or Route Taxi endorsement).
- Minimum of 1 year of verifiable professional driving experience in a commercial or public transport setting.
- Excellent, in-depth knowledge of Spanish Town, St. Catherine, and surrounding parishes, including major landmarks, popular destinations, and optimal routes.
- Strong verbal communication and advanced interpersonal skills with a genuinely customer-centric approach.
- Impeccable driving record with no major accidents or significant traffic violations.
- Proficient ability to operate GPS and various navigation systems effectively.
- High level of punctuality, reliability, and a strong sense of personal responsibility.
- Basic vehicle maintenance knowledge and rudimentary troubleshooting skills.
Preferred Qualifications
- Defensive driving certification or equivalent advanced driver training.
- Current First Aid/CPR certification.
- Fluency in additional languages (e.g., Spanish, French) to cater to a diverse clientele.
- Previous experience in the tourism industry or with formal tour guiding.
- High school diploma or equivalent educational background.
Perks & Benefits
- Competitive base salary complemented by performance-based incentives and bonuses.
- Access to a well-maintained, modern, and reliable fleet of company vehicles.
- Comprehensive initial training and ongoing professional development opportunities.
- Provided company uniform.
- A supportive, collaborative, and respectful team environment.
- Clear opportunities for career advancement and growth within the company.
- Potential for flexible scheduling options to support work-life balance.
How to Apply
Interested candidates are strongly encouraged to apply for this exciting opportunity by clicking on the application link below. Please ensure your resume comprehensively highlights your professional driving experience, demonstrated customer service skills, and most importantly, your possession of a valid Public Passenger Vehicle (PPV) license. We look forward to reviewing your application.