About Company
Rite Aid is a leading retail pharmacy chain committed to providing accessible healthcare services and products to communities across the United States. With a long-standing history of serving customer needs, we pride ourselves on our convenient locations, comprehensive pharmaceutical services, and a wide array of wellness products. Our mission is to improve the health and wellness of our communities, one person at a time, by offering personalized care and trusted advice. We believe in fostering a supportive and inclusive environment for both our customers and our dedicated team members. Join us in making a real difference in the lives of those we serve, contributing to a healthier future for everyone.
Job Description
Are you a dependable and customer-focused individual with a passion for helping others? Rite Aid is actively seeking enthusiastic and dedicated Pharmacy Delivery Riders to join our vital team in Philadelphia, Pennsylvania. In this crucial role, you will be the face of Rite Aid, ensuring the safe, timely, and accurate delivery of prescriptions and essential healthcare products directly to our customers’ homes. This is more than just a delivery job; it’s an opportunity to provide a critical service, bringing peace of mind and necessary medications to individuals who rely on us for their health and well-being.
As a Pharmacy Delivery Rider, you will navigate the vibrant streets of Philadelphia, utilizing your excellent driving skills and knowledge of local routes to meet delivery schedules efficiently. You will be responsible for meticulously verifying prescription details, accurately handling financial transactions, and maintaining the highest standards of confidentiality and professionalism. Your friendly demeanor and unwavering commitment to exceptional customer service will be paramount, as you interact directly with patients, many of whom may be vulnerable or have limited mobility. This requires empathy, patience, and clear communication.
We are looking for someone who is not only a skilled and safe driver but also possesses strong organizational abilities and an unwavering attention to detail. You will manage your delivery route independently, ensure the security and integrity of all packages, and strictly comply with all traffic laws and company policies, including those related to medication handling and patient privacy. This role offers the chance to become an an integral part of our healthcare ecosystem, directly impacting community well-being every single day. If you thrive in a dynamic environment, value responsibility, and are eager to contribute to a team that puts health first, we encourage you to apply. Join Rite Aid and help us deliver care, one prescription at a time, right to our customers’ doorsteps. This position is a full-time opportunity with competitive pay and a comprehensive benefits package, offering a stable and rewarding career path for dedicated individuals.
Key Responsibilities
- Safely and efficiently deliver prescriptions, over-the-counter medications, and other pharmacy products to customer residences and care facilities within designated service areas.
- Adhere strictly to all traffic laws, road safety regulations, and company driving policies.
- Verify customer identity and collect accurate signatures for all deliveries, ensuring proper chain of custody for controlled substances as required.
- Handle cash transactions and process payments accurately using a mobile point-of-sale (POS) device.
- Maintain strict confidentiality regarding patient information and prescription details in compliance with HIPAA regulations.
- Perform daily vehicle checks (pre-trip and post-trip) and report any maintenance issues promptly.
- Provide exceptional customer service, addressing any inquiries or concerns professionally and courteously.
- Communicate effectively with pharmacy staff regarding delivery status, issues, or customer feedback.
- Organize and load packages efficiently into the delivery vehicle, ensuring proper temperature control for sensitive medications.
- Represent Rite Aid with a professional demeanor and appearance at all times.
Required Skills
- Valid driver's license with a clean driving record.
- Proven ability to navigate using GPS and knowledge of Philadelphia area routes.
- Excellent customer service and communication skills.
- Strong attention to detail and accuracy in handling medications and transactions.
- Ability to work independently and manage time effectively to meet delivery schedules.
- Basic mathematical skills for cash handling and payment processing.
- Physical ability to lift and carry packages (up to 25 lbs) and be on your feet for extended periods.
- High school diploma or equivalent.
Preferred Qualifications
- 6+ months of prior experience in a delivery or courier role.
- Familiarity with pharmacy operations or basic medical terminology.
- Experience with mobile point-of-sale (POS) systems.
- Ability to adapt to changing traffic conditions and delivery schedules.
- Access to a reliable personal vehicle with valid insurance (mileage reimbursement provided) or ability to operate a company vehicle.
Perks & Benefits
- Competitive hourly wages
- Health, dental, and vision insurance options for full-time employees
- Paid time off (PTO) and holiday pay
- 401(k) retirement savings plan with company match
- Employee discount program on merchandise
- Opportunities for career growth and professional development within a large organization
- A supportive and team-oriented work environment
- Direct impact on community health and well-being
How to Apply
If you are ready to embark on a rewarding career delivering essential healthcare services and contributing to the community, we encourage you to apply today! Please click on the application link below to submit your resume and cover letter. We look forward to reviewing your application and potentially welcoming you to the Rite Aid team.