About Company
TotalEnergies Marketing Nigeria Plc is a leading integrated energy company committed to producing and marketing energies on a global scale. In Nigeria, we have a robust network of service stations, providing fuel, lubricants, and convenience services to millions of customers daily. Our commitment extends beyond energy; we strive to deliver excellent customer service, foster a safe working environment, and contribute positively to the communities where we operate. Joining TotalEnergies means becoming part of a diverse and dynamic team dedicated to innovation, responsibility, and continuous improvement.
Job Description
Are you a proactive, honest, and customer-focused individual looking for an immediate opportunity to join a reputable energy company? TotalEnergies Marketing Nigeria Plc is seeking dedicated Petrol Station Pump Attendants to join our dynamic team in Festac Town, Lagos. This is a fantastic entry-level opportunity for individuals who are eager to work and provide exceptional service, with no prior academic certificates required. We value diligence, integrity, and a positive attitude above all else.
As a Pump Attendant, you will be the face of our service station, directly interacting with customers and ensuring their fueling experience is smooth and pleasant. You will play a crucial role in maintaining the efficiency and safety of the station, handling transactions, and providing support to our valued customers. This role is perfect for someone who enjoys a fast-paced environment, takes pride in their work, and is ready to learn and grow within a global organization. We believe in empowering our employees and providing the necessary training to excel in their roles. If you are ready to kickstart your career and be part of a team that powers Nigeria, we encourage you to apply!
Key Responsibilities
- Efficiently dispense fuel (petrol, diesel, kerosene) to customers' vehicles as per their requests.
- Operate point-of-sale (POS) systems to accurately process cash and electronic payments for fuel and other products.
- Provide excellent customer service, including greeting customers, answering questions, and assisting with any inquiries.
- Maintain cleanliness and orderliness of the pump area, forecourt, and facilities.
- Monitor fuel levels in storage tanks and report low levels to supervisors.
- Adhere strictly to all health, safety, and environmental (HSE) guidelines and procedures.
- Assist customers with basic car services such as checking tire pressure, oil, and water levels when required.
- Handle cash and card transactions responsibly and reconcile daily sales records.
- Report any equipment malfunctions, safety hazards, or unusual incidents to management immediately.
- Promote additional services or products available at the service station.
Required Skills
- Ability to read, write, and perform basic mathematical calculations.
- Strong customer service and communication skills.
- High level of honesty, integrity, and trustworthiness.
- Physical stamina to stand for extended periods and perform duties in various weather conditions.
- Ability to work effectively in a team-oriented environment.
- Attention to detail and a commitment to safety.
- Ability to handle cash and payment transactions accurately.
- No specific academic certificate required; a willingness to learn is paramount.
Preferred Qualifications
- Previous experience in a customer service role, preferably in a retail or service station environment.
- Residency within Festac Town or nearby areas for ease of commute.
- Basic knowledge of vehicle operations.
Perks & Benefits
- Competitive monthly salary with potential for performance bonuses.
- Comprehensive on-the-job training in fuel dispensing, customer service, and safety protocols.
- Opportunities for career advancement within TotalEnergies' extensive network.
- Safe and supportive working environment.
- Access to employee welfare programs.
- Contribution to a reputable and globally recognized brand.
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure you fill out all required information accurately. We look forward to receiving your application and potentially welcoming you to the TotalEnergies team!